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Planet Fitness in Southport Business Center, National City, CA, offers a friendly and supportive gym environment. The spacious two-story facility features a variety of equipment, including cardio machines, strength training machines, and free weights. Staff members are frequently praised for their helpfulness and friendliness. The gym’s cleanliness and the availability of amenities like massage chairs add to the appeal.

However, some users have reported issues like crowdedness during peak hours, equipment availability, and cleanliness in the showers. Additionally, some members have faced challenges with membership cancellation and experienced inconsistency in customer service.

Pros:

  • Friendly and professional staff
  • Wide variety of equipment
  • Clean facilities
  • Spacious with two floors
  • Hydro massage chairs available
  • Free personal training sessions
  • Good parking availability
  • Convenient location with nearby eateries
  • Affordable membership plans
  • No-judgment policy with a supportive community

Cons:

  • Crowded during peak hours
  • Inconsistent customer service
  • Issues with cleanliness in showers

Location / Contact

Rating Stats

4.3

out of 5.0

21 reviews
5.0
10 reviews
4.0
7 reviews
3.0
19 reviews
2.0
53 reviews
1.0

Reviews (110)

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Great location for trolley-riders. It's walking distance from 24th street stop. However, the inside of the gym is lacking more kettle-bells (heavier please), and turf area (artificial grass with athletic workouts). I want to do box jump exercises, sled exercises and etc. not just come to lift weights and use plain old cardio machines. We're in 2019 FFS!!! I'll add more in the future. So far, location is the greatest thing this gym has going for it.

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Came to this location while I was in getting my truck done nearby. It’s definitely in an odd spot, my Uber driver even got lost trying to drop me off.This gym is extremely clean, cold and overall confusing. I asked the desk staff about the setup and she was extremely helpful and it was clear she probably got asked this a lot.It was odd that this location doesn’t have uniforms. I only saw the trainers wearing their Planet shirts but everyone else.. had no idea they worked there.The gym is two stories, bottom floor has cardio, Smith machines, cables, free weights, some leg machines and the 30min workout station. Upstairs has more cardio, abs, some arms and some leg machines.The bottom floor is so crowded! Not with people but so many machines. Free weights are maybe about 5ft from the smith machine and 2ft from an ab machine. Try doing squats with some guy nearly breathing down your neck while he’s working on his abs. Super uncomfortable with how the setup is.I brought some free weights upstairs since there wasn’t any room downstairs, it worked out but also the row machines need to be checked out.. the panel is disconnected, and the wiring is out.The locker rooms were honestly my favorite. The hand dryer is loud as hell, I get it’s supposed to “save the planet” but your overall hearing should come into account a bit. Get some paper towels or replace the dryers.

author-img

A nice little place to work out. Well equipped for cardio. Doesn't have larger free weights like bar bells, but their machine assortment is good. Doesn't usually fill up completely so you'll probably get the machine you want.The base price is a bargain, and the black card is a decent deal with all its ammenities.Its proximity to several restaurants might be a plus.

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I like this location. The employees are cool, showers are warm and its convienently easy to get to off I-5. Only issue I have is like all Planent Fitnesses the don't have Olympic free weights. I'm actually thinking of cancelling my membership for this reason.

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List of Negatives1a. Replies to reviews seem to be generic, not even from management of the location!1b. Only 2 stair masters!2. Some staff make you sign in manually even if have a black card. Discrimination based on gym! Name, email, time, etc... Takes a while!3. Recliner hydromassage, NOT the bed! After you've tried bed there's no going back4. Also it's too cold in the men's locker room, like arctic winter!5. Deafening hand dryers, take forever to dry hands!Only good is parking, it is not too crowded there.

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I live closer to another gym but this one I really like so I drive a little further to come to this location. The staff is super friendly and very helpful. The only reason I am not giving them 5 stars is because a few machines are out of service and I've noticed they take a while to be fixed.

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I love this gym, its never crowded. I rarely if at all have to wait for a machine. Unless you want the stairs, they only have 2 and they are almost always taken. But again its usually a very small wait. Its always clean and the staff is friendly and polite.

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Staff are friendly, courteous and knowledgeable. I dislike that some individuals want to lift more weight than they are capable of and drop them after a few reps. I also notice at times the failure to clean or wipe machines after use. Sometimes finding parking in the evenings is tough as customers from in & out park there then leave their trash. Left 24 hr fitness due to lack of cleanliness and left Chuze fitness due to hours.

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I love this gym! There’s plenty of parking area. Best gym for the $20/month. Their equipment is always clean and they offer an upstairs for more equipment and space to stretch. I love coming here first thing in the AM and it’s almost vacant at 6:30 AM. Their hydro massage bed is also amazing.

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Great place to workout for cheap. I pay the extra so I can workout at any PF. only down side is dumbells only go up to 75lbs. Also not alot of plate weights for the number of machines that use them. great place to start a workout routine. Quiet facilities.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 2530 Southport Way A, National City, CA 91950, United States .

The contact number is +1 619-434-8400

This service is listed under Gym .

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