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Planet Fitness in Southport Business Center, National City, CA, offers a friendly and supportive gym environment. The spacious two-story facility features a variety of equipment, including cardio machines, strength training machines, and free weights. Staff members are frequently praised for their helpfulness and friendliness. The gym’s cleanliness and the availability of amenities like massage chairs add to the appeal.

However, some users have reported issues like crowdedness during peak hours, equipment availability, and cleanliness in the showers. Additionally, some members have faced challenges with membership cancellation and experienced inconsistency in customer service.

Pros:

  • Friendly and professional staff
  • Wide variety of equipment
  • Clean facilities
  • Spacious with two floors
  • Hydro massage chairs available
  • Free personal training sessions
  • Good parking availability
  • Convenient location with nearby eateries
  • Affordable membership plans
  • No-judgment policy with a supportive community

Cons:

  • Crowded during peak hours
  • Inconsistent customer service
  • Issues with cleanliness in showers

Location / Contact

Rating Stats

4.3

out of 5.0

21 reviews
5.0
10 reviews
4.0
7 reviews
3.0
19 reviews
2.0
53 reviews
1.0

Reviews (110)

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Had to update my previous review. After having a pretty bad first experience here and writing about it, I have had nothing but great encounters here since. We’ve come several more times and it seems that first time was maybe an off day. Appreciate the service guys!

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Clean, nice and friendly staff, easy to park, been there at different times of the day and it's never packed. Has all the equipment I need for a full workout.And all that for only 10 a month it's great.

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Beware of this and all of the Planet Fitness in San Diego as they are all owned by someone else and not Corp. this is key, YOU ARE FORBIDDEN TO SIT AT THE TABLES AND CHAIRS AT ALL ,FOR ANY REASON . AND THEY WILL CALL THE POLICE IF YOU SIT THERE. NOW THE POLICE WILL NOT COME AS THEY ALREADY KNOW THIS PLACE CRIED WOLF ONE TOO MANY TIMES. Also if you try to go workout on a Sunday night beware as you will not be able to get in as there will be about 150 people or more with little race cars jammed in the parking lot stopping from being able to get in or park at all. Its very bad and I suggest to be careful as when I finally got inside to workout it seemed that the young lady at the front was so high she could barely speak, and so rude. After being in San Diego I canceled my membership with Planet Fitness and these places in San Diego was the main reason. I'm a retired Professional Athlete who takes a lot but there are so many other places I have memberships that I urge anyone to look into other places as there are some out there at the same price , but would never let anyone be treated as The Planet Fitness staff did to myself and others.

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I drove here all the way from Pacific Beach. Friendly staff, spotless bathroom, and clean cool gym. I was happy to see the lockers have locks built in to them! It was worth the drive.

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This planet fitness is great better than the one on Euclid ave. It's more lighted and has 2 floors of gym equipment. The parking I can say feel more safer here at night as well cuz there other establishments still open late.

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Wasn't sure what to think about the industrial location/appearance, but was pleasantly met with friendly front desk staff and a clean house. There are two levels here so when the main floor feels crowded or small just go upstairs and find a space. There's a good variety of machines, they also have rowing machines at this location!

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This is a pretty good location. Mostly clean, very nice dressing areas with benches and mirrors. Soap shelves in the shower and towel hooks. I've been to other locations that had literally none of that. The hot water is hit or miss and misses a lot, and parking is horrible if in n out next door is busy.

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Pretty nice equipment and cleanliness. The staff if usually nice. I don't like that it's 24 hour yet closed on holidays, But I understand. I appreciate the warnings a few days prior of them being closed. Hot showers run from about a minute to 3 minutes before going ice cold and it might get hot again after a few minutes. One day there was no hot water and no warning beforehand. I usually go to the gym in the morning and get ready for my work day so that was inconsiderate.

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I've been going to this location for over a week now and I'm disappointed in the cleanliness of the bathroom and shower area. After 2 days of noticing the bathroom and shower area was nasty, i submitted a suggestion and didn't recieve a responses from anyone. I get to the gym at 4am and there was 4 left over pizza boxes sitting on a table, don't know how long there were there but I'm pretty sure it was for hours.The Lakeside location is a lot better!

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Place is good, location is good but people can't take care of equipment. It's hard to believe that a brand new gym has broken equipment already. Some people who attend this place treat the place like it's a trash can and literally destroy equipment and then it's out of commission for quite some time. Staff is super cool. This place is kept clean, very clean! There's usually enough people to fill the gym yet not so crowded that you can't get your work out done without interference. I hardly ever or don't think I've ever had to wait for a piece of equipment. Other than the odd folks who come here, the place is 5 stars so far.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 2530 Southport Way A, National City, CA 91950, United States .

The contact number is +1 619-434-8400

This service is listed under Gym .

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