Planet Fitness in Southport Business Center, National City, CA, offers a friendly and supportive gym environment. The spacious two-story facility features a variety of equipment, including cardio machines, strength training machines, and free weights. Staff members are frequently praised for their helpfulness and friendliness. The gym’s cleanliness and the availability of amenities like massage chairs add to the appeal.
However, some users have reported issues like crowdedness during peak hours, equipment availability, and cleanliness in the showers. Additionally, some members have faced challenges with membership cancellation and experienced inconsistency in customer service.
Pros:
- Friendly and professional staff
- Wide variety of equipment
- Clean facilities
- Spacious with two floors
- Hydro massage chairs available
- Free personal training sessions
- Good parking availability
- Convenient location with nearby eateries
- Affordable membership plans
- No-judgment policy with a supportive community
Cons:
- Crowded during peak hours
- Inconsistent customer service
- Issues with cleanliness in showers
Location / Contact
- Address: 2530 Southport Way A, National City, CA 91950, United States
- Phone:+1 619-434-8400
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2530 Southport Way A, National City, CA 91950, United States .
The contact number is +1 619-434-8400
This service is listed under Gym .
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brooke berwald
1 year ago
The staff is awesome here! Friendly, helpful and respectful
Estella Wagner
1 year ago
Greatest pleasure to work out they just have to put extra dressing room for women.
James Maurer
1 year ago
Good lord, they play the music so loud even with noise canceling headphones you can't hear your own music. It's always the same person, and she plays the worst songs for a gym.
Irvin Martin
1 year ago
It's clean very friendly staff and lots of equipment to work out on. Been coming here for a few months now nice atmosphere never crowded you can always get to the machines that you want to without having to wait the staff is excellent very clean facility
Tracey Powers
1 year ago
No Planet Fitness will get a good review bc I still haven't gotten an answer.$25.05×12=$300.60 for a membership. That's a lot but OK. What I want to know how exactly an extra payment of $39 annually on top of my membership keeps my account running smoothly without unnecessary paperwork?It definitely doesn't cover if dues are late bc planet fitness charges and additional fee for that also.For a company with a $587m+ revenue. It feels like PF is taking advantage of people by padding their pockets even more just bc they can.Employees are nice. Even tho I'm willing to bet money they aren't paid a livable wage.
Elizabeth Garcia
1 year ago
I enjoy everything about this gym, from the staff to the gym’s cleanliness. Their customer service makes all the difference. I’m very grateful Planet Fitness provides free personal training. I have been training with Ronin for about 6 months and have learned so many different types of workouts that I’ve incorporated into my independent sessions. Thanks to his knowledge, patience, encouragement and dedication I’m much more closer to my fitness goals.
wilbs1001
1 year ago
Nicest, cleanest showers of any pf I’ve visited. The entire gym is very clean as well. There is a second floor with more equipment and TV’s. This particular pf is far better than any other I’ve been to. Kudos to the staff and management and keep up the good work!!
Carlos Munoz
1 year ago
Great atmosphere and staff. Plenty of equipment and space.
Cameron Clemens
1 year ago
Very clean and super friendly staff!! Would recommend to anyone!
Edi Rivera
1 year ago
Staff is polite, cleaner than chuze for sure, best times I think are early morning or before they close...