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Planet Fitness in Southport Business Center, National City, CA, offers a friendly and supportive gym environment. The spacious two-story facility features a variety of equipment, including cardio machines, strength training machines, and free weights. Staff members are frequently praised for their helpfulness and friendliness. The gym’s cleanliness and the availability of amenities like massage chairs add to the appeal.

However, some users have reported issues like crowdedness during peak hours, equipment availability, and cleanliness in the showers. Additionally, some members have faced challenges with membership cancellation and experienced inconsistency in customer service.

Pros:

  • Friendly and professional staff
  • Wide variety of equipment
  • Clean facilities
  • Spacious with two floors
  • Hydro massage chairs available
  • Free personal training sessions
  • Good parking availability
  • Convenient location with nearby eateries
  • Affordable membership plans
  • No-judgment policy with a supportive community

Cons:

  • Crowded during peak hours
  • Inconsistent customer service
  • Issues with cleanliness in showers

Location / Contact

Rating Stats

4.3

out of 5.0

21 reviews
5.0
10 reviews
4.0
7 reviews
3.0
19 reviews
2.0
53 reviews
1.0

Reviews (110)

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Review for De Paz staff member. Honest and transparent sales, helpful service, offers you what you need. I explained what I needed, and gave me exactly that. I recommend signing with him to make sure you are getting the best deal.

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Manager billy is very rude! Do better planet fitness ….

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homophobia is allowed and encouraged at this gym. the rats running the smoothie and juicing stand called me several slurs😭 …

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Billy - manager was rude to my 18 year old son and has no professional customer service skills. I have been a member on and off for 3 yrs and as of today I will cancel my membership.

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The National city facility rocks it, there is always parking available, the equipment is good and tons of it, the staff is very nice too. You enjoy working out in an environment like that.

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Great place to work out, just have to be consistent to see or feel results...but doesn't that apply to everything 😄 overall nice gym. …

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Great gym, really low key. Especially nice around noon where the crowds die down. Locker rooms always have spaces and showers available. I love that there's a separate upstairs area dedicated to assisted strength training machines. Really let's you feel like you're doing something by changing environment every now and then.

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The team is very welcoming and I like to be able to ask questions and they help out alot

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When you come in it’s best that you don’t make to much eye contact with people including staff a person will take it personal just looking at them making it a small issue then you’ll have to see that person everyday and feel uncomfortable every time it never fails😅🤦🏻‍♂️ …

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Really nice workers, prob the best PF in all San Diego with a wide array of machines. Smith machines are always taken, but this gym is also much cleaner than others.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 2530 Southport Way A, National City, CA 91950, United States .

The contact number is +1 619-434-8400

This service is listed under Gym .

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