Planet Fitness in Southport Business Center, National City, CA, offers a friendly and supportive gym environment. The spacious two-story facility features a variety of equipment, including cardio machines, strength training machines, and free weights. Staff members are frequently praised for their helpfulness and friendliness. The gym’s cleanliness and the availability of amenities like massage chairs add to the appeal.
However, some users have reported issues like crowdedness during peak hours, equipment availability, and cleanliness in the showers. Additionally, some members have faced challenges with membership cancellation and experienced inconsistency in customer service.
Pros:
- Friendly and professional staff
- Wide variety of equipment
- Clean facilities
- Spacious with two floors
- Hydro massage chairs available
- Free personal training sessions
- Good parking availability
- Convenient location with nearby eateries
- Affordable membership plans
- No-judgment policy with a supportive community
Cons:
- Crowded during peak hours
- Inconsistent customer service
- Issues with cleanliness in showers
Location / Contact
- Address: 2530 Southport Way A, National City, CA 91950, United States
- Phone:+1 619-434-8400
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2530 Southport Way A, National City, CA 91950, United States .
The contact number is +1 619-434-8400
This service is listed under Gym .
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J.W. Salphabet
1 year ago
I like the amenities that they have at this location the fact that they have plenty of stations to be able to utilize and many different kinds of stations to be able to utilize including free weights, I like the upgrades for the Black card members. The only drawback is the lockers a lot of them appear to be saved indefinitely I wish they would clear out the lockers at the end of the day and reset them so they can be available to everybody.
Gary Randall
1 year ago
Camille, who works behind the front desk at Planet Fitness, is a warm, friendly, helpful staff member. Camille gets 5 STARS Give her a raise!Smiles,Gary R.
Dana Carter
1 year ago
This is the best planet fitness in San Diego!!!Clean showers. Dry floors. Great equipment and staff! And the water is hot as well
PrimeTime_XL
1 year ago
Gym was supposed to be open at 7 AM. The guy working didn't show up until 7:42. (Owners, check the camera's if you need proof!) Several people left after 20 mins of waiting. Two weeks ago, they were 5 mins late! This is totally unprofessional! I brought a guest with me and was totally embarrassed by this!!!! Maybe your morning shift employees should wake up 30 mins earlier! Why even post hours on the door? It should read "Open for business whenever we decide to show up!" THIS IS NOT OK! We can't pay you late!
Paul Hanson
1 year ago
Great place i love coming here. Get a great sweat and it's a very warm and welcoming place.
Verenice Mejia
1 year ago
The ceiling was leaking and they didn't make a note of it. Noticed and felt the water drip on me while I worked out.
sophia aime exiga
1 year ago
i’ve been coming to this gym for over a year! love how it’s never really crowded and employees are so nice and helpful! ✨🤌🏻💓 …
Zack
1 year ago
Very affordable gym membership, and employees seem to keep the place clean. Just avoid peak hours if you can.
Anthony Knoll
1 year ago
Great place to work out. Staff are friendly and knowledgeable. It was my first time working out at this gym, and I thought it was a great experience!
Chris Huerta
1 year ago
clean gym with great customer service from staff. I loved customer service from the front girl Camille, she was very welcoming and extremely helpful. overall, I loved my experience at this planet fitness location