Planet Fitness at Otay Ranch Town Center in Chula Vista, CA, is a spacious and well-maintained gym offering an array of cardio machines and extensive workout spaces. The environment is clean and inviting, with dedicated staff ensuring the equipment is in top condition. The gym also includes amenities like lockers, hydro massage beds, and a 30-minute workout room, making it ideal for anyone looking to maintain a fitness routine. However, the gym's cell phone and overcrowding issues, especially due to the free teen passes, can be exacerbating for regular users.
Despite complaints about cancellation policy and some staff attitudes, the majority favor the clean, spacious facility and its friendly personnel. The gym is particularly appreciated for its affordability, making it a top choice for budget-conscious fitness enthusiasts in the area. Overall, Planet Fitness Otay Ranch provides excellent value with a welcoming atmosphere for all fitness levels.
Pros:
- Clean and spacious environment.
- Affordable membership options.
- Friendly and helpful staff.
- Variety of workout machines.
- Hydro massage bed and tanning services.
- Lockers with built-in combination locks.
- No need to bring a lock for lockers.
- Respectful and polite gym-goers.
- Good crowd management with the PF app.
- Well-maintained equipment.
Cons:
- Cancellation policy issues.
- Overcrowding at peak times.
- Inconsistent enforcement of gym rules.
Location / Contact
- Address: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States
- Phone:+1 619-271-1073
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States .
The contact number is +1 619-271-1073
This service is listed under Gym .
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Cobra M
10 months ago
Their system is ridiculous I call to cancel the membership and say that I have to go there personally and when I went they didn’t want to cancel my membership and told me to add a different card if I didn’t want to get charged and so I gave the membership to my boyfriend and told him to put his own card information so they would stop charging me and he did. I still keep getting charged this is so ridiculous, literally stealing my money and hundreds of money going to waste.
Adalberto Adame
10 months ago
I’m very happy to work up nice and clean facility
Valeria Lopez
10 months ago
I liked this gym at first . But now its become the hang out spot for lots of kids who dont know how to use the equipment and goof off. Not to mention the constant phone use while using the equipment. If you go to the gym, go for its intended purpose NOT to watch your shows and look on social media. There are lots of people waiting to use the equipment, be curteous. Very frustrating and annoying. Will be looking for another gym. Planet fitness clearly doesn't impose their "strict" no cell phose use policy nor their "lunking" policies.
Brian Hernandez
10 months ago
Clean ,friendly place. The machines are in good condition. The crowd is cool friendly I met a few people that are regulars.
Jennifer P.
10 months ago
Love this place, wish it were my home club! The ambiance us perfect, they have all the machines I need. Employees are very nice and helpful.
Victor Vega
11 months ago
Great location at 5 a.m. great and respectful staff
Give me Freedom
11 months ago
LOVE it here. Clean, professional staff, courteous, loads of equipment, everything you could ever want in a gym, clean bathrooms. Love it ! Only thing I could wish for is a large room where they conduct classes. Used to have that in the Oceanside PF. That was fun having all those classes to choose from ! And I would prefer the overhead music not be SO loud.
medina619
11 months ago
Great gym equipment is very nice and staff maintains the eq clean and supplied with cleaning spray and towels
greg hawkins
11 months ago
Nice gym in the Otay Ranch area. Can not beat the price, hand down the best in the area. However, can be overcrowded many days out of the week at different times, which is expected given the price. If looking to get fit and want to do with a budget, can't beat this place.
Lyn D
1 year ago
From my experience, I know they took longer time to open, and maybe did not communicate well with their clients. However, I am rating the club today. It is clean, friendly staff. I will be attending an orientation class and a design of your own program class, and I will keep you updated on how it goes. For my first time coming into the Otay Ranch club location today , I am rating 5 stars for cleanliness and friendly staff👍UPDATED JUNE 22,2023. I have been a member for a while. After COVID they changed their operation hours so check their sites before heading out and they don't offer the tour guided classes on how to use the machines and all these classes they used to offer when they first opened. But it is clean and spacious and a good place to exercise.