Planet Fitness at Otay Ranch Town Center in Chula Vista, CA, is a spacious and well-maintained gym offering an array of cardio machines and extensive workout spaces. The environment is clean and inviting, with dedicated staff ensuring the equipment is in top condition. The gym also includes amenities like lockers, hydro massage beds, and a 30-minute workout room, making it ideal for anyone looking to maintain a fitness routine. However, the gym's cell phone and overcrowding issues, especially due to the free teen passes, can be exacerbating for regular users.
Despite complaints about cancellation policy and some staff attitudes, the majority favor the clean, spacious facility and its friendly personnel. The gym is particularly appreciated for its affordability, making it a top choice for budget-conscious fitness enthusiasts in the area. Overall, Planet Fitness Otay Ranch provides excellent value with a welcoming atmosphere for all fitness levels.
Pros:
- Clean and spacious environment.
- Affordable membership options.
- Friendly and helpful staff.
- Variety of workout machines.
- Hydro massage bed and tanning services.
- Lockers with built-in combination locks.
- No need to bring a lock for lockers.
- Respectful and polite gym-goers.
- Good crowd management with the PF app.
- Well-maintained equipment.
Cons:
- Cancellation policy issues.
- Overcrowding at peak times.
- Inconsistent enforcement of gym rules.
Location / Contact
- Address: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States
- Phone:+1 619-271-1073
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2015 Birch Rd Unit 0150, Chula Vista, CA 91915, United States .
The contact number is +1 619-271-1073
This service is listed under Gym .
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Lily
2 years ago
Don't go to the Otay Ranch location at 5am. They are always late to open.Vey dissapointing!!!. I was there at 5am stood outside for a long time waiting for them to open even though they say they open at 5am M-F
Hector Hernandez
2 years ago
Very clean establishment with a very friendly staff. The machines and facility are state of the art with the added bonus that it never gets too packed to get a workout in. I definitely recommend this place.
Beint Singh
2 years ago
Hi there i have been using planet fitness all over canadawide and US because i drive truck and it’s awesome to workout in planet fitness because it’s easy for me as a truck driver . But actually i just have one question that is this loaction is on truck route ?? So that i can come and can do workout here .
Matthew Martinie
2 years ago
This gym is pathetic! They keep charging me even tho I have not been in over a year!!! Absolutely ridiculous. Management is disrespectful and offers no solutions. How can you be ok with taking money from people who don’t even use your facility and have been calling and calling to get this fixed and nothing! Do the right thing and refund my money.
eddie mora.
2 years ago
I thought it was clean untile i saw a guy using the equipment and not cleaning after his use. Im going to have to really clean before and after. Im taking care of an elderly person's and cant aford to get her sick. Other then that it's been great
Alexandra Macaraeg
2 years ago
shoutout to JC and the night crew that existed prior to this most recent closure due to COVID-19!!! they made coming to the gym so much fun :) they're super nice, friendly, chill, and welcoming! they're super hard workers and they're always helping people out, talking to them, or cleaning. love them!!!i like how cheap planet fitness is bc im a broke college student!!! i wish there were free weight squat racks or even squat stands. although @planetfitness may argue that free weight squat racks would encourage deadlifting and other "advanced" exercises that may intimidate other people, i would like to argue that for someone who is new to any type of gym, even the assisted squat rack has the same mental effect and still holds somewhat of an intimidation factor, so you might as well install free weight squat racks ! Maybe even just convert 1 or 2 of the assisted squat racks to 2 free weight squat stands? if you're worried about people slamming their plates on the ground, then just continue enforcing the rule that any type of activity related to that is not allowed and don't purchase the colorful plates that are meant for deadlifting, just continue using the black ones IDK IM JUST throwing ideas out there!
Dominique Lozano
2 years ago
The Planet Fitness at the Otay Mall is very nice. A friendly atmosphere with clean workout stations! Required cleaning after use of machines makes everything very Covid friendly. Great membership prices too!
Luis Gomez
2 years ago
They don't provide safe storage or parking for bikes. Even though you can leave your bike outside, that is not safe at all.I had four bikes stolen in the past 5 years and I know that unless they let you keep them inside, thieves are going to steal them very easily from the racks outside the business.Lacks a few machines like calves, and one that allows to stretch your quads. Good thing about the chain is that they encourage every one, irrespective of fitness level, to come, and oppose those who might intimidate others or monopolize the use of equipment.
promo Mail
2 years ago
I’ve given up on becoming a member. I signed up before they opened. I was so excited about the price. The first week opening I want in for a tour. They told me to wait until there were more people who wanted a tour. I waited as he helped one person after another leaving me standing there. I left and cancelled my membership after complaining to the front desk. Yesterday about 2:00 thought I would try again since my gym closed. I asked if he could she me around. He said to busy I could walk around myself and when he was done with customer he would find me. Never appeared. I went to front desk no one at the desk. So little respect. I’ll never go back.
Lily Quezada
2 years ago
Best gym ever , it still has that new gym smell. Plenty of cardio machines and weights , the locker rooms and bathrooms are clean.. And I can always find ample parking for my big giant truck, which has always been a challenge everywhere else. The staff is super friendly , I see them cleaning often and Pearl the manager has gone way and above out of her way to always be helpful....... Great job guys keep it up😁