24 Hour Fitness in Citrus Heights, CA, offers diverse gym facilities including weight and cardio equipment, classes, and a pool area. Friendly staff and flexible hours from early morning to late evening make it convenient for various schedules. While some recent reviews highlight well-maintained areas, others suggest serious maintenance issues like dirty locker rooms and broken equipment, which need addressing for a better member experience.
Overall, the gym provides a decent environment for workouts but requires significant improvements in cleanliness and equipment maintenance to meet the expectations of its members.
Pros:
- Friendly and helpful staff.
- Variety of modern equipment.
- Good range of fitness classes.
- Extended hours for convenience.
- Personal trainers available.
- Positive customer interactions.
- Spacious facilities.
- Relaxing pool and sauna area.
- Efficient issue resolution.
- Competitive membership prices.
Cons:
- Serious cleanliness issues.
- Broken and outdated equipment.
- Inconsistent service hours.
Location / Contact
- Address: 6633 Auburn Blvd, Citrus Heights, CA 95621, United States
- Phone:+1 916-722-7588
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 120 reviews.
The address is: 6633 Auburn Blvd, Citrus Heights, CA 95621, United States .
The contact number is +1 916-722-7588
This service is listed under Gym .
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Vladislav Okunev
2 years ago
Awesome facility , the management here is top notch, friendly people also serious about a good pump. Only reason I dropped a star is that it’ll be a while until the sauna/steam room opens , also the benches smell pretty bad
Tala T
2 years ago
I dont like that there water fountains have been closed for a year and when you ask they say its because of covid. When I drive down the street to crunch fitness in citrus heights and there water fountain is open and even better a brita water filter. If 24 is worried about germs why dont you just put a brita filter!? I drive 15 mins down the road to roseville 24 and all there water fountains are open. A business should have all aspects of their place running, and professional
Lewis Long
2 years ago
The friendliest staff ever! It is so nice when they remember your name at check in! Kind of like Cheers! Kevin and Kate always have a smile! I've been a 24 member for 15 years and this location is truly the best! Thank you all!
patricia nungaray
3 years ago
It's no really clean place. They need put attention in the bathrooms, dressing rooms are dirty.
Tina Coladaz
3 years ago
I like returning to this location especially due to Kirstin’s hospitality. She’s super welcoming and cute! :)
Jacob Torres
3 years ago
Only complaint is they won't put some WD-40 on their damn standing calf raise machine. Squeaky as hell.
Valya Stepanov
3 years ago
Horrible Customer service. Was my first time coming in to try out the gym . And the guy that was at the front didn’t let me have the 3 free days to check out the jym he was making us do the membership . I had a passport as I’d but he wouldn’t take it . Said I have to live in Citrus Heights . Horrible don’t want to join the 24 fitness no more after this
mocha mocha
3 years ago
apparently no 24 hour fitness employee monitors the equipment for signs of wear & tear. 4 or 5 of them just hang around at the front desk. so no preventative maintenance is done. once equipment breaks, which is dangerous in of itself, then it takes a couple of months for it to be fixed. and this is a recurring issue. and to add to that, they keep jacking up membership dues every few months. lastly, customer service for the most part is just embarrassing & laughable.
Elly Baraga
3 years ago
I LOVE LOVE LOVE this gym! everyone that ive interacted with that works there has been helpful, friendly and professional. They've handled this Covid situation professionally and wonderfully. Im very grateful and thankful they are open. I do wish we could have extended sessions from an hour to an hour and half. It is a real battle to get my workout in. Even with being more more half what it used to be. (And I go every day.)
John Hamilton
4 years ago
great gym, awesome employees. i go for the pool and sauna. always clean. good vibe