24 Hour Fitness in Costa Mesa, CA, offers a spacious facility with a variety of equipment, including cardio machines, weights, and amenities like a steam room, sauna, and pool. Additionally, they offer numerous classes such as yoga and body pump. Staff members are generally friendly, but customer service experiences vary. The cleanliness and maintenance of the gym are inconsistent, and the gym can get crowded during peak times.
However, many patrons have concerns about the gym's policies and overall hygiene. Issues include equipment disrepair, inconsistent hours, lack of towel service, and unfriendly or untrained staff. Several reviews note the gym's difficulty in navigation and poor customer service experience. If you’re seeking a clean, well-maintained gym environment, consider these factors before joining.
Pros:
- Spacious facility with lots of equipment.
- Friendly and knowledgeable staff.
- Offers a variety of classes.
- Sauna, steam room, and pool available.
- Good air conditioning.
- Ample parking, including valet service.
- Strong community vibe with welcoming staff.
- Substantial cardio equipment and weight machines.
- Convenient location within the Triangle Square.
- Free trial passes available.
Cons:
- Cleanliness is inconsistent.
- Equipment often in disrepair.
- Customer service can be poor.
Location / Contact
- Address: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States
- Phone:+1 949-610-0651
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 120 reviews.
The address is: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States .
The contact number is +1 949-610-0651
This service is listed under Gym .
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Kyle Mulvey
1 year ago
17 fitness:/
Lois Conlon
1 year ago
Convenient, clean, nice employees and big. Classes, pool, gym, weights, machines and steam room.
Laci Witherspoon
1 year ago
Horrible experience with Brandon Barron! This guy needs customer service training! Long story short, they lease the basketball gym to a trainer and little 8 year old kids and close off the gym to the actual members paying for a club membership! First of all, you don't stay open 24 hours anymore and now you have the audacity to not allow members access due to you sub leasing the space? Who does that!!! On top of that weirdness, this guy Brandon doesn't know how to properly articulate or professionally address a concern from a customer who is paying for 3 memberships, 4 at one point in time, who calls with a reasonable concern. Do members get a credit when you inconvenience us? Thats not what we signed up for. I'm done with this dirty disrespectful gym! Hopefully, this gym gets a better professional manager that can handle frustrated customers, because Brandon Failed! And from reading other reviews about him, he needs to be replaced!
Chris Smith
1 year ago
Why is this called 24 hour fitness ? It closes at 9…I think the price should come down. I can’t even workout after work anymore.
Robert D
1 year ago
Hours are too limited in the later evenings and if you look at the posted hours currently it’s a different closing time depending which day of the week it is.On top of that after I cancelled my membership at the front desk, a month later I received a call at 8am on 3-8-23 asking me to pay for another month after cancellation stating I had a remaining balance. I refused to pay.
Eli Powell
1 year ago
Pretty overpriced, tried to bring my family member to this gym to try it out but apparently I don't get any guest passes. Different employees had given me different information which led to me wasting money on a pass for my family member. Was given attitute over a misunderstanding with the misinformation I was given which isn't a good feeling. Going to probably have to try out the other 24 hour fitness. Wouldn't recommend.
Michael Evans
1 year ago
This place is garbage. Someone needs to be fired. Opens at 6 on Saturday. Its now 630 and 50 plus people still waiting to get in. Spend ur money somewhere else. Equipment alwAys broken. Complete garbage.
Florin Tiru
1 year ago
Great trainers at the Les Mills classes
Ryan Merchant
1 year ago
Best gym I've been to in a while!
Aaron Fernandez
1 year ago
The GM Brandon does a great job keeping the facility clean, he even does a lot of the dirty work himself. Richie and the other cleaning staff do a great job keeping the facility clean as well. The front desk staff are very friendly and helpful too. I highly recommend this gym.