24 Hour Fitness in Costa Mesa, CA, offers a spacious facility with a variety of equipment, including cardio machines, weights, and amenities like a steam room, sauna, and pool. Additionally, they offer numerous classes such as yoga and body pump. Staff members are generally friendly, but customer service experiences vary. The cleanliness and maintenance of the gym are inconsistent, and the gym can get crowded during peak times.
However, many patrons have concerns about the gym's policies and overall hygiene. Issues include equipment disrepair, inconsistent hours, lack of towel service, and unfriendly or untrained staff. Several reviews note the gym's difficulty in navigation and poor customer service experience. If you’re seeking a clean, well-maintained gym environment, consider these factors before joining.
Pros:
- Spacious facility with lots of equipment.
- Friendly and knowledgeable staff.
- Offers a variety of classes.
- Sauna, steam room, and pool available.
- Good air conditioning.
- Ample parking, including valet service.
- Strong community vibe with welcoming staff.
- Substantial cardio equipment and weight machines.
- Convenient location within the Triangle Square.
- Free trial passes available.
Cons:
- Cleanliness is inconsistent.
- Equipment often in disrepair.
- Customer service can be poor.
Location / Contact
- Address: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States
- Phone:+1 949-610-0651
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 120 reviews.
The address is: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States .
The contact number is +1 949-610-0651
This service is listed under Gym .
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Gary Fuller
3 years ago
Great to be back. However, was surprised at how many were not wearing masks or improperly wearing them. Two days ago over half did not wear one so at least the amount has reduced. My concern is being shut down again due to the lax mask inforcement. I hope this improves in the near future.
Paul Vonasek
3 years ago
Not 24 hours:1. Closes at midnight not 24 hours.2. No towel service but yet calls its self a super sport.3. SAUNA CLOSES AT 10:30PM (WOW)4. Very dissatisfied with 24 hour fitness. I remember when they where the king of gyms.Very clean location but not a super sport. I'm most likely going to switch to LA Fitness.
Gary Bennett
3 years ago
I've been using this facility for a few years now. Since their re-opening after Covid I was a bit hesitant to go back but I overcame my fears and went for a workout last week. They only allow a certain amount of people in for a 1 hour workout and then they clear the building and sanitize for 30 minutes. Masks are required at check in only and you are free to go without a mask for your workout. The availability of cardio machines is still good with social distancing being in place as about every fourth machine is being used. There seemed to be plenty of space in most areas with the exception of the downstairs weight area had quite a few people in it.I watched part of the sanitation process from outside after they had closed and it looked to me like they are doing a good job of hitting everything and wiping it all down. Of course I will keep my hands off of my face and continue to use hand sanitizer for my own protection but I will be comfortable returning to this location for regular workouts.
Matthew Ripley
4 years ago
No more towels, crowded, dirty.
Coach Paul
4 years ago
Nice place to work out. Needs some remodeling.
Student of life Ree
4 years ago
When you cancel, the manager gaze you with an EXTREMELY ANGRY look until you back down and never asked for refund. Since your card information is still in the system, THEY CHARGE YOU WITHOUT AUTHORIZATION some point later.PUSHY SALESMAN.
Steven M
4 years ago
This place used to be great but it’s really going down hill. They just stopped the free towel at the door service, which is one of reasons I upgraded to the super sport.
Robert Perez
4 years ago
I came early in the morning to get a workout the girl at the front desk was very nice good hearted person beautiful gym great workout the staff was very nice made me feel very comfortable good job 24 hour fitness
Mark DiGiannantonio
4 years ago
Staff was very friendly and the facilities were great and clean. Lifted some good numbers and flew back to TX. Ill come here again next time I am in town.
Google User
4 years ago
I've bought my membership to workout in the pool for knee surgery recovery...been told the pool will be open by 12/31/18. The reopening keeps getting delayed and No Towel Service!Why the heck did I bother buying a membership service. I have no use of any of the equipments at this point!