24 Hour Fitness in Costa Mesa, CA, offers a spacious facility with a variety of equipment, including cardio machines, weights, and amenities like a steam room, sauna, and pool. Additionally, they offer numerous classes such as yoga and body pump. Staff members are generally friendly, but customer service experiences vary. The cleanliness and maintenance of the gym are inconsistent, and the gym can get crowded during peak times.
However, many patrons have concerns about the gym's policies and overall hygiene. Issues include equipment disrepair, inconsistent hours, lack of towel service, and unfriendly or untrained staff. Several reviews note the gym's difficulty in navigation and poor customer service experience. If you’re seeking a clean, well-maintained gym environment, consider these factors before joining.
Pros:
- Spacious facility with lots of equipment.
- Friendly and knowledgeable staff.
- Offers a variety of classes.
- Sauna, steam room, and pool available.
- Good air conditioning.
- Ample parking, including valet service.
- Strong community vibe with welcoming staff.
- Substantial cardio equipment and weight machines.
- Convenient location within the Triangle Square.
- Free trial passes available.
Cons:
- Cleanliness is inconsistent.
- Equipment often in disrepair.
- Customer service can be poor.
Location / Contact
- Address: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States
- Phone:+1 949-610-0651
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 120 reviews.
The address is: 1870 Harbor Blvd Suite B4, Costa Mesa, CA 92627, United States .
The contact number is +1 949-610-0651
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Huber arana
5 years ago
Bad customer service, the machines are old. The locker room is dirty and smell bad.
Garrett Wilson
5 years ago
Costa gainz. Love everything about this gym till they bolted the Breakaway rims in the basketball court. Other than that great facility
Natasha Lozano
5 years ago
I love this gym however they desperately need new cycle bikes. It is so frustrating to get on a bike and every time something be wrong. Get new cycle bikes please!
Kenneth Morrison
5 years ago
Not a Super Sport if you don't provide towels (they used to). Your an "Active Sport" gym at best now. I will not be back. This wasted a very long trip.
diane
5 years ago
Good cardio and weight training equipment, nice locker room and showers. Not in love with subterranean parking. That's just me tho. Not a huge fan of spelunking. Otherwise, 5 ⭐for me.
Andrew
5 years ago
First time and maybe last time here. I came to do squats, cleans, and deadlifts. Warmed up and was kicked out of the workout area with about 5 others so they could run a squat "class". Unsure how/why they occupy the only specialized space for power and olympic lifting in the gym for what is essentially a suboptimal CrossFit circuit.Had to go upstairs and wait for the squat racks. The plates up there are octagonal so doing heavy deadlifts isn't great/fun. What a bummer.Delayed workout and sub-par experience.
Caleb Taylor
5 years ago
Horrible customer service. The people at the front dest including the manager were extremely rude and were not willing to be helpful at all. Not sure how this place has good reviews. A couple people from our family are members and the rest of us tried to use a 3 day pass but couldn't because we are from out of town and tried to charge us a person $25. Very displeased with how my family and I were treated.
Daniel Umanzio
5 years ago
Absolutely disgusting service. They overcharge for their facility, terrible customer service and if there is a mistake made by one of their employees they do not own up to it nor do they do right by the customer. They recently took away their towel service which is the only reason their facility is better than one of the sports compared to super sport. Do not go to this facility unless you're okay with paying a higher monthly rate for zero value in return.
Michael Oxley
5 years ago
Always great treatment from the staff and very clean. Gets really busy at times where there are waits for certain things but never bothers me much, I just adjust what times I go. Fantastic gym and worth every penny.
Ella Snow
5 years ago
I 💗 this facility! People are so nice, they couldn't offer more in the way of working out, everything kept very clean. Staff is GREAT. A few favorites are Kim, Savanna, Burrell, Max, Michele ... couldn't be more accommodating. I used to go to Y, & I'd never go back! …