Fitness Connection on Red Bird Lane in Dallas, TX, stands out for its expansive facility and diverse range of amenities. The well-equipped gym features a variety of machines, a women's area, a kids' club, and clean saunas. However, the gym struggles with overcrowding during peak hours and staff-related management issues. Customers appreciate the affordable membership fees but have raised concerns over cleanliness, missing weights, and inconsistent customer service. Overall, Fitness Connection provides a good value for its price but needs improvements in organization and operational consistency.
Despite its drawbacks, many members have enjoyed significant fitness progress. The gym's community atmosphere and friendly staff are definite plus points. Members seeking a gym with ample equipment and family-friendly amenities will find it appealing. However, those prioritizing cleanliness and punctuality may need to look elsewhere for a seamless workout experience.
Pros:
- Well-equipped with various machines.
- Affordably priced memberships.
- Women's only area and kids’ club.
- Friendly and engaging staff.
- Clean saunas and dedicated workout spaces.
- Extensive facility with plenty of room.
- Positive community atmosphere.
- Good customer support from some staff members.
- Significant fitness progress reported by users.
- Childcare services included in the membership.
Cons:
- Overcrowding during peak hours.
- Equipment often left disorganized.
- Inconsistent opening times.
Location / Contact
- Address: 2550 W Red Bird Ln, Dallas, TX 75237, United States
- Phone:+1 214-333-8000
- Website:fitnessconnection.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 2550 W Red Bird Ln, Dallas, TX 75237, United States .
The contact number is +1 214-333-8000
This service is listed under Gym .
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Sylvia Randle
11 months ago
Management is terrible in resolving customer service billing errors r still waiting on refund .
Charles Sims
11 months ago
Good deal. Worth it and some. Down to earth people. All Kinds. All Races
Jonathan Johnson
11 months ago
The place is pretty much a club now. It's overly crowded, hot, and extremely disorganized during peak times. The staff remains in the safety of the front desk at all times except when they have to give someone a tour of the facilities. At least they're polite. The gym is very well stocked, except for when you actually need a dumbbell over 40 pounds. Try looking in the most obscure place possible. Despite my many complaints, I'm thankful for this gym because I've made a lot of progress in my health and fitness journey over the past several years. For this reason, I'm still giving it four stars.
Dee *
1 year ago
Terrible!! Don’t give any of them your info unless you plan on being signed up. They will not help you correct anything, even if it’s their fault!
Gonzalez grant
1 year ago
Good place to work out, also I like the gym very much and the sauna room is incredible there nice & hot 🔥. …
Tenece Williams
1 year ago
Thank you LIA! My son has Autism and he's in the kids area for the summer, while I workout. My first experience with one of the employees wasn't so great due to my son's diagnosis. One of the employees seemed distraught and taken aback, I saw her facial expressions and she seemed uncomfortable, so I took the time to explain Autism to her and so did Christian, one of the employees. But Lia has a very good attitude and also big ups to Christian for helping one of the other employees understand Autism a little better. Lia is always super sweet to my son & she seems happy doing her job! Thank you!
DallasLibra 85
1 year ago
I looked up places on Google Maps to buy a memberships. Unfortunately, the only thing I didn't agree with are the hours of operation. I gave it 3 stars because my work schedule aren't compatible with my work hours.Fitness Connection actually looked nice In the inside and a huge place. If the hours were manageable for my work schedule I would definitely have joined. So thanks for putting another Fitness Connection in our area. 💯🙏
DeShun 1960
1 year ago
They have improved 👏 alot..Upgrade equipment good job... …
Clau Lo
1 year ago
What happened to all the workout classes this place used to have...??? Not even one cycle class? That was one of the reasons i signed up at this place.... What is going on? This is the closest FC to my house, come on Oak CliffGrand Prairie FC has 5 to 6 workout classes per day..... really?
K Wade
1 year ago
My review is simple off the level of professionalism and customer support. I was in the area and wanted to drop in to play basketball. I asked for a guest pass and they attempted to charge ($16) which was more than the monthly fee which is 10. While in conversation I had ask could I use the restroom and was told rudely I needed to pay before. The fact that they are running ads and trying to get people to sign up you can’t allow access to the restroom and willing to over charge and not even offer the regular membership turned me away. On top of the representative informing me they are doing a May special to allow guest free for the whole month. I literally asked a member walking by thanks to the gentleman. I wanted to get a membership but after that I’m good i will go to a gym where they have common courtesy for humans.