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Fitness Connection on Red Bird Lane in Dallas, TX, stands out for its expansive facility and diverse range of amenities. The well-equipped gym features a variety of machines, a women's area, a kids' club, and clean saunas. However, the gym struggles with overcrowding during peak hours and staff-related management issues. Customers appreciate the affordable membership fees but have raised concerns over cleanliness, missing weights, and inconsistent customer service. Overall, Fitness Connection provides a good value for its price but needs improvements in organization and operational consistency.

Despite its drawbacks, many members have enjoyed significant fitness progress. The gym's community atmosphere and friendly staff are definite plus points. Members seeking a gym with ample equipment and family-friendly amenities will find it appealing. However, those prioritizing cleanliness and punctuality may need to look elsewhere for a seamless workout experience.

Pros:

  • Well-equipped with various machines.
  • Affordably priced memberships.
  • Women's only area and kids’ club.
  • Friendly and engaging staff.
  • Clean saunas and dedicated workout spaces.
  • Extensive facility with plenty of room.
  • Positive community atmosphere.
  • Good customer support from some staff members.
  • Significant fitness progress reported by users.
  • Childcare services included in the membership.

Cons:

  • Overcrowding during peak hours.
  • Equipment often left disorganized.
  • Inconsistent opening times.

Location / Contact

Rating Stats

4.0

out of 5.0

34 reviews
5.0
17 reviews
4.0
5 reviews
3.0
17 reviews
2.0
37 reviews
1.0

Reviews (110)

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I'm so glad I joined this gym! It's very clean and has a variety of equipment. My children love the kids club. They always have a great time. I'm so impressed with the way they take care of the facility and how nice everyone is.

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The actual gym is really nice has a lot of equipment and a women’s center with a theater inside, everything u need they have it. But the problem is that even though the monthly price is super affordable, they have that 0$ enrollment sale ALL THE TIME, and now the gym is always too packed. The percentage of machines that aren’t being used is not worth the price because you’re paying to be at a. Gym that is too full!!!!There’s so many people you don’t even know where to walk or what to think. The only way this gym will benefit u is if u go super early when it’s not busy. Like at 5am. And even at 5am it’s still pretty full!

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Great Location for the south side of town. Loved the huge space and that they give the ladies an option to work out in a personal space for just ladies. The machines or never crowded and its always clean. Like everyone has stated I wish it could be extended hours on the weekends. But other than that I'm so here for it along with my $10.83 a month gym fee.

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Signed up today staff was great and friendly. Plenty of equipment, well ventilated. It’s a busy gym but not Uncomfortable.The woman’s area is small & cramped. What’s frustrating is the weights everywhere on the floors, they aren’t placed back on racks for the next person. Frustrating. Maybe they should have someone going around placing weights back if not in use or post signs for members. I’m my experience in other gyms that was the case.

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All around the gym is amazing. My kids love the kids clubs. All of the ladies are really sweet. I recently started to go to the gym 6x a week and yes it can be a bit crowded,but that's because people are here to better themselves. The only thing I would change is the Personal Training. All the the trainers seem very commission driven and they only care about the sale. I worked for a gym prior so I understand how it all works. But I would love if the trainers were a little bit more personable. Not.." oh your not ready to buy training, why dont you come back when you are and we'll ready". Because you are supposed to receive a free consultation when you join, which most gyms have,but the trainers never gave me a consultation because I stated I wasn't wanting to purchase P.T. Also I believe that no matter if you are a training client, if a paying member asks if they could help them and take their measurements they should help them. Not everyone knows how to take their own measurements properly to make sure they get the most accurate results. And I had one trainer state,"its only for paying personal training clients". Other than that this gym is everything I could ask for and great on my budget.

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Gave it a 4 cause they'll were soppost to be open 24hours. And are not! Not at this location. Love that has a daycare . The ladys in daycare are soo good with the children. 💞💗 …

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It's a pretty nice gym all it's new . They're have trx, a huge cycling classroom , a lot of exercise machines , basketball Ball courts , sauna.But unfortunately doesn't have pool

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i love this gym i come up to this location all the time. except today was creepy, after leaving after my workout 3 black guys come in like they are about to sign up for memberships...then purposely walk out behind me and follow me for about 3 minutes until i walk all the way up to the dollar store then they decide to walk back to there cars..not safe. im glad i had my taser with me...they should consider some type of security guards. especially for females going there working out by themselves.

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Love the machines they have now, even tho it’s not a great gym for now because they don’t have treadmills or because of the restroom situation and water fountain... I know once they open the actual gym a few door doors it’ll be a great gym and I will definitely cancel my membership with PF. Also, I had problems with my payments being withdrawn from my account but Steven was very helpful in getting my problem solved... I am very much looking forward for the actual gym to open this fall ..

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I joined 6.27.18 with $10/month promo.First turnoff: Went in 6.28.18 for fitness assessment that was not completed in it's entirety. The rep that I scheduled my appointment with had me waiting for over 20 mins then told me because of my experience I didn't need the entire fitness assessment.Second turnoff: Although the fitness assessment was not completed the rep proceeded to ask for my card to place on hold to purchase personal training sessions.3rd Turnoff: The facility is so dirty. There were used paper towels left on workout equipment. The trash cans were overflowing to the floor. Bottles with solution to clean machines were empty. The floor looked like it had not been mopped in weeks.4th turnoff: The facility does not have a water fountain. So you must bring your own water or purchase water from them.The only reason I didn't give this place a one star rating is because the other members using the facility were pleasant each time I visited. I hope the owners and managers take action to make improvements ASAP! Our community is what's keeping the establishment open. We deserve better!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 2550 W Red Bird Ln, Dallas, TX 75237, United States .

The contact number is +1 214-333-8000

This service is listed under Gym .

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