Orangetheory Fitness in Prestonwood Place, Dallas, is a dynamic gym offering high-intensity interval training (HIIT) tailored to various fitness levels. This studio has garnered praise for its energetic and motivational coaches like Tiffanie, Diana, and Zach. Members appreciate the variety in the workouts, the use of heart rate monitors for optimal effort, and the supportive community.
However, some users have experienced issues with customer service, including strict late and cancellation fees, and inconsistent information from staff. Despite its effectiveness, the cost of membership and required equipment can be high, making it less accessible for everyone.
Pros:
- Intense and effective workouts
- Supportive and motivational coaches
- Variety in daily exercises
- Use of heart rate monitors
- Clean and well-maintained facility
- Friendly and welcoming community
- Structured class times
- Customization for different fitness levels
- Encouraging atmosphere
Cons:
- High membership cost and additional equipment fees
- Strict late and cancellation policies
- Inconsistent customer service experiences
Location / Contact
- Address: 5290 Belt Line Rd Suite 156, Dallas, TX 75254, United States
- Phone:+1 214-758-0338
- Website:orangetheory.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 100 reviews.
The address is: 5290 Belt Line Rd Suite 156, Dallas, TX 75254, United States .
The contact number is +1 214-758-0338
This service is listed under Gym .
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Kristi Bleiler
1 year ago
Great trainers and motivators! Music is a great pace keeper!
Sneha Binani
1 year ago
There should be an optional mask rule since it was really difficult to work out with mask on.
elizabeth hebert
1 year ago
I’ve been coming to this location for a few months and it’s great. Friendly staff and coaches.
aditya jaiswal
1 year ago
This is my favorite location, started my OTF journey from this location. Amazing coaches and support staff
Evan King
1 year ago
Such a great workout with an AMAZING set of coaches and staff friends!
Billy Roberson
1 year ago
I am consistently impressed by the level of communication and professionalism with each session, and though they are challenging, I genuinely look forward to each one.
Belinda S
1 year ago
Their policy is to not inform members or employees of COVID19 exposure. I've loved going to this gym and have been a member since 2018, but after hearing that, I realized that they really do not care about my health. In addition, they have been losing members and staff right and left, yet they are raising prices.
Greenee Sinha
1 year ago
I joined Orangetheory because of this location and their awesome coaches. Coach Diana is the best!! We had to change our location due to our move but still this location has been the best one so far!!
Taylor Baker
1 year ago
I loved orange theory, but this studio was awful. Mind you, I do NOT like leaving bad reviews, but this studio completely ruined OTF for me.I’ve never felt so terrible about myself and my body until going to OTF Addison. I came here for myself, because I was previously a member at another studio, but I will never make that mistake again.I
Evontae Brown
1 year ago
This is a great gym with amazing coaches and staff. Joining this location has been life changing. If you are reading this, why wait, go join them now you won’t regret it.