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Planet Fitness in Dallas, TX offers a large, clean, and welcoming gym environment. With a wide range of machines and equipment, it caters to both cardio enthusiasts and those new to weight machines. The staff is generally friendly and helpful, contributing to a positive workout experience. Members can also enjoy additional amenities like tanning and massage chairs available with a higher-tier membership.

Despite its merits, the gym has some drawbacks, including issues with maintenance and customer service. While many appreciate the affordability and cleanliness, others have faced challenges with management, particularly in terms of membership handling and facility upkeep. Overall, Planet Fitness provides a solid option for casual gym-goers seeking a budget-friendly workout space.

Pros:

  • Affordable membership fees
  • Clean facilities
  • Friendly and helpful staff
  • Wide range of cardio machines
  • 24-hour access on weekdays
  • Additional perks with black card membership (tanning, massage chairs)
  • Large and spacious gym
  • Convenient location with ample parking
  • Generally not crowded
  • Positive, judgment-free environment

Cons:

  • Issues with maintenance and broken equipment
  • Inconsistent customer service experience
  • Limited free weights and heavy lifting equipment

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
5 reviews
4.0
6 reviews
3.0
10 reviews
2.0
29 reviews
1.0

Reviews (70)

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Pretty clean gym with a good amount of machines/dumbbells

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I don't go to the gym, but seems like yall have fun there

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Worse PF by far. All the equipment is outdated. Never any cold water to drink . Never any hot water to bathe . Not to mention the temp here is well below the 68 degrees recommend for any fitness facility. Rather drive the extra 10min to LA

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The people are very nice there. It's always clean. The ladies locker room is always clean.

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This place is really nice and clean, the staff are super friendly and helpful, the machines are well maintained and it is large and open. It's probably my favorite gym around. Plenty of free, accessible parking, they offer tanning and message chairs for a higher paid membership, and they have all kinds of equipment. Also, it is a very convenient place, easy to drive to, and not a super busy area. Also has a family dollar next door for convenience.

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Haven't really got a chance to take advantage of the facility yet

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Customer service is horrible here. Really thinking about going to another gym.

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Love Planet Fitness! Quick and easy check in, inexpensive membership (added bonus: Black Card includes tanning and massage chairs) and overall well kept and clean.

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I use to really enjoy working out here! Never had a problem all of the years I’ve been a PF client (in several different states). However, the new GM Johnny is real piece of work. He comes off very entitled. I witnessed him act prejudicially towards a young Black client who was being harassed by an older white male. As a white woman, I wanted to step and defend her. I thought management should have handled the situation way better. Considering, the man launched her backpack across the gym and lunged at her with gym equipment. I was later told she was removed from the gym because she was using three different pieces of equipment. I then noticed the man who harassed her for using 3 pieces of equipment…proceed to do the same thing. Johnny still berating the young lady…failed to address the man for how he treated her. It really broke my heart to see one young lady be approached by 4 men Anyway, I will never come back here. Hope that young lady is ok. Wish I would have stuck up for her. Johnny should be seriously reprimanded for his behavior that day.I have been hesitant to say anything but I still think about the fact I didn’t defend her. Every time I saw Johnny thereafter he has not greeted me but will greet those around me.

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They have 2 Beauty Angel spas! Only 2 massage chairs; so only one coin @ a time. Spacious. Pretty clean.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 70 reviews.

The address is: 4800 Columbia Ave, Dallas, TX 75226, United States .

The contact number is +1 469-324-5599

This service is listed under Gym .

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