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Planet Fitness in Dallas, TX offers a large, clean, and welcoming gym environment. With a wide range of machines and equipment, it caters to both cardio enthusiasts and those new to weight machines. The staff is generally friendly and helpful, contributing to a positive workout experience. Members can also enjoy additional amenities like tanning and massage chairs available with a higher-tier membership.

Despite its merits, the gym has some drawbacks, including issues with maintenance and customer service. While many appreciate the affordability and cleanliness, others have faced challenges with management, particularly in terms of membership handling and facility upkeep. Overall, Planet Fitness provides a solid option for casual gym-goers seeking a budget-friendly workout space.

Pros:

  • Affordable membership fees
  • Clean facilities
  • Friendly and helpful staff
  • Wide range of cardio machines
  • 24-hour access on weekdays
  • Additional perks with black card membership (tanning, massage chairs)
  • Large and spacious gym
  • Convenient location with ample parking
  • Generally not crowded
  • Positive, judgment-free environment

Cons:

  • Issues with maintenance and broken equipment
  • Inconsistent customer service experience
  • Limited free weights and heavy lifting equipment

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
5 reviews
4.0
6 reviews
3.0
10 reviews
2.0
29 reviews
1.0

Reviews (70)

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I get in and out for a quick hour grind. It's never too crowded, and the machines are generally all good and clean.

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Very clean, organized, with very friendly and helpful staff. The place is never too crowded.

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Gym is clean however RUDE STAFF! These guys really think they can boss you around during the sign up. Every employee needs to be removed, this is coming from a personal trainer.

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The machines they have are a lot lighter than the labeled weight and don’t go very high compared to other locations. I didn’t feel like I worked out very thoroughly and even my Apple Watch recorded about half the usual calories that I do typically during a work out.

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George at the front desk needs to work on how he communicates with guests. I lost my card with the barcode on it, and before I could even ask him my question he cut me off and told me to download the app.I was trying to explain to him that I was an existing member, and after not being able to find what I was looking for through the app, he asked for my phone number, as I had suggested earlier.It felt like he was just trying to shoo me away instead of help.

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It's OK. I wish they had more free weights and weight machines. Lots and lots of cardio machines but I have never seen more then like 10-20% used. But for $10 month, more than worth any inconvenience.

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This place doesn’t even deserve any stars I’ve been going to this location for a while now it’s always busy no matter the time you go. Machines are never working it’s ridiculous. Don’t waste your time here.

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For $25/mo I like using their 30 min weightlifting circuit and 'spa' area at least once a week.Spa area has hydromassage bed, really strong massage chairs like you'd find in the mall, tanning machines and some tanning-like machines that shine bright non-infrared(?) light and vibrate(?) while air blows on you and loud music that sounds like it's off Pure Moods or something playsSometimes it's hard to wanna get to the gym but the spa gets me in there lol My Amazon job makes me sore 24/7 so hydromassage really brightens up my weekGreat staff, none of the gym goers look or talk to each other so you can just go in and get your workout done without feeling judged, A++++

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My problem has been solved. A friend at work helped me out. What she helped me with someone at the club could have done the same thing. I have signed up and will start working out. I'm a people person and I have taught workout classes. I was just expecting someone to actually be "helpful". Anyway thank you for responding back I appreciate that. I actually had my routing number with me when I came in, but was not met with a helpful attitude, so I left.

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asked for a day pass then paid 20 dollars then asked how to recheck in later that day with it and was told it was only good for that time and was not a day pass after i spent 20dollars just to use their bathroom once real quick wanting to come back after lunch since i'm traveling and didn't have my bank info to set up a membership again with me i've been doing day passes at pf across the states this is the first to do that to me. not happy.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 70 reviews.

The address is: 4800 Columbia Ave, Dallas, TX 75226, United States .

The contact number is +1 469-324-5599

This service is listed under Gym .

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