Planet Fitness

Great gym. Nice equipment. MASKING IS NOT BEING ENFORCED.It’s really odd to me that y’all think it’s my job to make sure your employees are following corporate policy.

I really like this gym. There staff is great. There total body enhancement red light therapy is the best. And their message chairs and tanning is just more of there great bonuses...

Most people in this Planet Fitness are not wearing their masks which are required by state law for the clubs to enforce. I asked an employee to go around and ask them to wear their masks and they never went around. I went back to the desk and complained and a very nice employee went around. After she went around most of the people took their masks off again and no employees ever went around again. I don’t feel safe at this Planet Fitness. I usually lift at the PF in Grand Prairie and they are terrific about walking around and reminding people to wear their masks properly.

I've been using this PF for months and the fact is, people clean machines after each use and there is hand sanitizer everywhere. I've never had Covid and I workout here 7 days a week. These petite are overreacting about masks. No place I've been is this clean.

Wasn't too crowded, but hassled me for wearing boots. I thought it was a judgement free zone?!

Editing to clarify this is for the Dallas location off Columbia.People need to know how this location is treating customers during the pandemic. I've tried to cancel my membership for 3 months now and have called multiple times and emailed over the past months. I have left my contact information with them so many times and yet nothing. Today, after months of trying to speak to a manager, I finally explain the situation and there is no apology. No sincerity regarding the situation or that I'm being charged when I'm not using the gym and I'm trying to actively cancel. I'm told that I have to come in or send a letter in the mail and I would receive a call to confirm. I tried to explain that the whole point of canceling the membership.. was to not go to the gym during a global pandemic when cases are rising? How will I know they will call me to confirm my cancellation if I've tried to get them to correspond with me for months? Frustrated is an understatement at this point. To top it off, after explaining my concerns with a mature tone, the manager hung up on me. Please do not give this franchise location your money. Especially in these times. They do not care about you.

The staff is pretty good and I converse with a handful of them on a regular basis. Equipment is new and clean and it typically isn't very busy when I go (early morning). My only complaint is the facilities; particularly the Men's restroom. It is not the cleanest, especially if you'd like to take a shower.I did post an earlier review concerning a little bit of a homeless problem (where homeless individuals were sleeping or residing in the restroom). Over the past few months I have not come across this. Just thought I would update my review to say that this no longer seems to be an issue. And with that, I've updated the stars!

I really enjoy going to this location. The manager, Brain has always been helpful and an all around nice guy to talk to, as well as the rest of the staff.They keep the machines clean and its never too crazy.The people visiting the gym are there for one reason, to workout. No one is eyeing each other or sizing up.Im usually able to get in and out while following my routines woth no problems due to the amount of machines/free weights.

The best. Very clean, friendly and welcoming staff.I have been here about a month and I am so motivated. They sure are right about no judgements zone.Plus such an affordable price point which includes the hydro and classes. I love the training sessions too, small classes and kim takes a personal interest in your fitness goals and journey.I have had memberships at other gyms before - Y, LA fitness, etc. None are as nice or welcoming as planet fitness staff. Keep up the great work and atmosphere, your clients sure appreciate it.

Very clean gym, not even super packed around 7 on weekdays. Never seen a machine out of order, always see the patrons cleaning their machines when their done and staff constantly going around wiping things down. Good music tooCon, there's no benches with the 45 lb bars BUT there are heavy free weights and benches.