Planet Fitness in Dallas, TX offers a large, clean, and welcoming gym environment. With a wide range of machines and equipment, it caters to both cardio enthusiasts and those new to weight machines. The staff is generally friendly and helpful, contributing to a positive workout experience. Members can also enjoy additional amenities like tanning and massage chairs available with a higher-tier membership.
Despite its merits, the gym has some drawbacks, including issues with maintenance and customer service. While many appreciate the affordability and cleanliness, others have faced challenges with management, particularly in terms of membership handling and facility upkeep. Overall, Planet Fitness provides a solid option for casual gym-goers seeking a budget-friendly workout space.
Pros:
- Affordable membership fees
- Clean facilities
- Friendly and helpful staff
- Wide range of cardio machines
- 24-hour access on weekdays
- Additional perks with black card membership (tanning, massage chairs)
- Large and spacious gym
- Convenient location with ample parking
- Generally not crowded
- Positive, judgment-free environment
Cons:
- Issues with maintenance and broken equipment
- Inconsistent customer service experience
- Limited free weights and heavy lifting equipment
Location / Contact
- Address: 4800 Columbia Ave, Dallas, TX 75226, United States
- Phone:+1 469-324-5599
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 4800 Columbia Ave, Dallas, TX 75226, United States .
The contact number is +1 469-324-5599
This service is listed under Gym .
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Mrs Nicole M.
2 years ago
The water massage chair is my motivation to get up and exercise every other day.. They have clean stations with paper towels and sanitizer to wipe down machine. Plus they're still practicing social distancing on the machines
Pedro Semidey
3 years ago
Pros: Clean, modern facility. Lots of space for workoutsCon is that If you sign up with the black card membership, the gym you signed up in is your “home gym” so you can only go 10X a month to other gyms.Also, you have to cancel in person, or write a letter, to your home gym!
Sal Salazar
3 years ago
Great spot to get in a workout. If u a real, dedicated lifter this ain't the place for u. Very limited free weights. Alot of cardio equipment and machines. They have some circuit area.If ur new to working out or just want to burn some calories and get a good pump u can do it here. Very relaxed environment.Changing area and showers are clean and large. Never feels packed and I've never had to wait to use any equipment.Staff is friendly although I wouldn't ask them for any lifting or exercise tips. But it's good for what it is.
Gabriel P
3 years ago
There’s pretty much always a staff member cleaning, and they have many cleaning stations in convenient places that are regularly restocked. A problem with other gyms nearby is that the cleaning stations are too few in numbers and far from machines so it’s more time out of a work out to clean, but not here. In addition mostly everyone respects the mask rule. I would say it is for those just looking to get fit but not for bodybuilders because they don’t have squat racks or other heavy lifting areas/machines. Staff is not rude which is different than other gyms around, and overall you get what you pay for and a little more (in terms of quality).
Lloyd Wilson
4 years ago
I visited several gyms before deciding on planet fitness, they had the best prices and options and the staff was amazing especially Rachel, who made me feel more like a member of a family instead of just another client of a gym. Highly recommended.
Gavino
4 years ago
It's a very nice place. The best of the four planet fitness I have visited in Dallas. Nice and newer machines than the others. The neighborhood is not great, but the gym is awesome.
Requiem Eleven
4 years ago
I was going to switch from 24 hour Fitness but was told I had to open up a whole new checking account because “their system” didn’t like the account that I already had. I really wanted to join because other than that issue, it seemed more convenient for several reasons. So I opened a new checking account with the same bank on my phone app, and when I went back to the front desk to tell them, I was told I would have to wait until the new card came in the mail. I said “wow, that’s super inconvenient” and they just stared at me. So I went to 24 Hour Fitness (where they have no problem automatically deducting payments from the bank account I already have) and hopped on the treadmill to work out my frustration. The location is not as convenient, but the customer service I’ve received there over the past 2 and a half years is remarkably better. I still really want to switch because I like the location, equipment, price, and hours, but I don’t want to have another frustrating experience like that. I haven’t decided what I’m going to do yet. I guess I’ll wait until my card comes in the mail and make a decision at that time.
J J (RC Jewels)
4 years ago
Love this place, everyone is so nice and welcoming. Place is always clean. And they have so many machines. No waiting needed. I live in Royse City and work out here before and after work. Much nicer than the other PF near me. So glad I chose this location.
N Turner
4 years ago
Absolutely love this new location close to my job and school. More selections of equipment to choose from to excerise. A no judgement zone is amazing because no matter your size you are treated equal and the staff is there to help. They are open 24 hours and the building is always clean
Louis Dill
4 years ago
Though the location may not be perfect, the new facility is excellent. Presently, they have great grand opening specials for new members. Lots of brand new equipment and spacious locker rooms. Much of the staff is still learning the details of the Gym's operations.