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Planet Fitness in Dallas, TX offers a large, clean, and welcoming gym environment. With a wide range of machines and equipment, it caters to both cardio enthusiasts and those new to weight machines. The staff is generally friendly and helpful, contributing to a positive workout experience. Members can also enjoy additional amenities like tanning and massage chairs available with a higher-tier membership.

Despite its merits, the gym has some drawbacks, including issues with maintenance and customer service. While many appreciate the affordability and cleanliness, others have faced challenges with management, particularly in terms of membership handling and facility upkeep. Overall, Planet Fitness provides a solid option for casual gym-goers seeking a budget-friendly workout space.

Pros:

  • Affordable membership fees
  • Clean facilities
  • Friendly and helpful staff
  • Wide range of cardio machines
  • 24-hour access on weekdays
  • Additional perks with black card membership (tanning, massage chairs)
  • Large and spacious gym
  • Convenient location with ample parking
  • Generally not crowded
  • Positive, judgment-free environment

Cons:

  • Issues with maintenance and broken equipment
  • Inconsistent customer service experience
  • Limited free weights and heavy lifting equipment

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
5 reviews
4.0
6 reviews
3.0
10 reviews
2.0
29 reviews
1.0

Reviews (70)

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I had incident where I had my car broken into and they didn't not care. They didn't even bother have a police patrol the area after that incident. So i started to park in front building since there a lack of cameras in the parking lot, and almost all the spot are take by the employees I decided to park in handicap and they wanted report my car after I been parking there for the past 2 weeks . now all of suddenly it's a issue. It's very unprofessional that they couldn't tell me as soon as I walked in the gym not to park there. Even when a cop has been patrolling the area where I had parked in handicap and he didn't do anything about the issue . Thank but I’ll take my service’s elsewhere .

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Clean gym, courteous and friendly staff. Gym is large and spacious. Not crowded when I went in the morning. Respectful gym crowd. Parking spaces directly in front of the gym is tight with huge potholes.

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I don’t expect a lot but I do expect clean. Reading the reviews I thought it would be. The locker room was but the main floor; It wasn’t. Weights weren’t racked at all. You’d have one 20#, one 30# and the other was MIA. Used towels were in the floor. I’m not from this area so it’s not a huge deal to me but I do expect a little more for the people that do have to come here on the daily. Receptionist was nice. But you guys Can definitely do better.

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Too few machines and an extraordinarily poor distribution of machines. There are over a hundred cardio machines. There are exactly zero traditional bench or squat racks. They only have the “smith” machines (on a designed track). There are four of these. Since June (two months), they have only had three that work. At times during the past two months, they have only had two. According to an employee today, they also have no policy to limit how long any individual person may use a machine. Of course, these machines are almost always in use, whether you attend in the morning, afternoon, or evening. Perhaps you may have luck if you go after midnight—I wouldn’t know. Other Planet Fitness locations are not much better. Take your business elsewhere.

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They have been stealing my money for months and even though I go in to cancel my membership multiple times they continue to charge me and tell me that they have no record of my cancellation. This place is owned by rats and run by literal children. I call them to try and fix this and teenagers answer the phone not knowing what they're supposed to do other than tell me they don't know how to help me with an attitude. Currently waiting to report them for fraud on the most recent charge AFTER PUTTING A STOP PAYMENT for $150+ . This place is terrible and besides this, the gym is tiny and gimmicky. Don't go here.

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Large gym that is clean, close to home, and all the equipment works! All of this for only $10 per month!

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Small floor plan, but good equipment. I could have done without the male relationship support group going on in the restroom involving the restroom attendant (was there before and after my workout). Showers are suspect at best and no hand soap. Best not to supper there.

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Always a great vibe there and they do their best to keep everything sanitized. Everyday I workout there is a more positive experience than the last. Definitely a gym to go to

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It's ok to get a sweat on.. but the lack of heavy weights is a bummer. But for 10$ it's better than nothing. Plus for you girls. They got tannng beds. 20$ a month. Find that at a tanning salon!

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These guys literally take money out of my account against our agreement. I was told my next bill will be in june and they go ahead and take money from my account in May. I know covid messed businesses up but don't you dare do daylight robbery with me. Then they tell me there's nothing they can do yet it's the employee who stated my next bill would be in June coz I joined May 2nd and paid a fee for that month when there was an offer

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 70 reviews.

The address is: 4800 Columbia Ave, Dallas, TX 75226, United States .

The contact number is +1 469-324-5599

This service is listed under Gym .

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