Planet Fitness in Brewster, NY, offers a clean and well-maintained environment for fitness enthusiasts. Members laud the affordability and abundance of equipment, making it accessible and efficient. The gym features knowledgeable and friendly staff, especially notable is Ashley at the front desk who adds a welcoming touch. For those seeking a place with considerable amenities and supportive atmosphere, Planet Fitness stands out.
However, the gym has a few cons that potential members should consider. Some patrons expressed concerns about locker room cleanliness and inconsistent opening hours. Additionally, experiences with customer service and management were mixed, highlighting instances of unprofessional behavior and lack of responsiveness to issues.
Pros:
- Clean and well-maintained gym
- Affordable membership fees
- Friendly and welcoming staff
- Abundance of equipment and machines
- Supportive and non-judgmental atmosphere
- Open 24/5 with long weekday hours
- Great amenities including spa area
- New and modern facility
- Ashley at the front desk is particularly praised
- Access to multiple locations
Cons:
- Locker room cleanliness issues
- Inconsistent opening hours
- Customer service can be unresponsive and unprofessional
Location / Contact
- Address: 1511 NY-22 Ste 181, Brewster, NY 10509, United States
- Phone:+1 845-363-0535
- Website:planetfitness.com
Rating Stats
Reviews (47)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 47 reviews.
The address is: 1511 NY-22 Ste 181, Brewster, NY 10509, United States .
The contact number is +1 845-363-0535
This service is listed under Gym .
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John Myron
1 year ago
Clean, friendly, and affordable. Staff are always polite and attentive. Lots of perks with membership through their affiliate partners.
Sabrina Voga
1 year ago
Great gym! Clean, new machines, well laid out. The only complaint i have is it’s hard to find the cleaning stations. Other planet fitness gyms I’ve been to have flags that are placed high above each cleaning station so they’re easier to find. I hope they add these.Also the hip abductor and adductor machines should be alternating in location so you can superset (but that’s just my opinion :D)
SB
1 year ago
The equipment is good I come everyday, but they are terrible with cleaning the locker room showers. 7 days in a row there’s been the same hair and soap in three diff. Showers.After speaking with someone the same filth is in the showers 10 days now. (owner) should make sure employees are doing their jobs.
Rich Ingegneri
1 year ago
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!
bill nigro
1 year ago
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!
ralph chiera
1 year ago
i like this planet fitness and i like it wanna work there
aliajah healy
1 year ago
My home gym is mahopac but i tried the Brewster location and everything was so clean, new and beautiful. The manager there Cassie was so great and friendly, super helpful
Debbie May
1 year ago
Clean, tons of cardio equipment and weights and the staff is very friendly and engaging. And what can you say about the spa area! Perfect after a workout!
Judith Santiago
1 year ago
I am from the Bronx and went to visit my friend for the weekend. I met my friend Joanne at Planet Fitness, I had a great workout. The machines are great, the atmosphere is wonderful, a very clean gym too.I will go again when I go back to visit my friend.
Syreeta Jones
1 year ago
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!