Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Jasmine Wilson
3 years ago
You get so much for you money its amazing and the massage beds are incredible tan workout massages all for less then 30 bucks
Tricia Wilson
3 years ago
Nice ppl and are abiding by the safety guidelines in this troubling time. They help when u need it. Thank for great service everytime i come in
Tia Kuenzel
3 years ago
They are cleaning, cleaning, cleaning all the time in this place! Very friendly staff. You feel welcome always.
Cathy Clendenen
3 years ago
Always friendly and professional staff. Facility & equipment are well maintained and cleanliness is a top priority
SH73
3 years ago
Ive has no problems in the almost two years I’ve been working out there it’s clean and the environment is always welcoming
Harish Bhakta
3 years ago
Need little more safety precautions regarding Covid-19 like take a temperaturewhen any person get inside, make sure they wear safety Mask. keep S.D.
bob b
3 years ago
I canceled my membership this month, but I don't have anything bad to say about this place. Staff was always friendly and those hydromassages were amazing.
Click and Shoot Studio
3 years ago
Great first time! Going to the gym is always hard for a lot of us but especially hard for me because of my weight. I'm very self conscious but I decided to try it out.... I'm hooked!
Evang Stephanie Knox
3 years ago
I can do all things through Christ who strengthens me. Working through Multiple Sclerosis.🤓 …
Matt West
3 years ago
If you need an experienced trainer go somewhere else. Most people clean up after themselves. Employee involvement is minimal. Not a great place for free weights.