Planet Fitness at Brettwood Village Shopping Center in Decatur, IL, offers a modern, clean, and friendly workout environment. Open 24/7 on weekdays, it caters to various schedules, and features an array of fitness equipment, including cardio machines, weights, and unique offerings like HydroMassage beds and tanning booths. Amenities such as locker rooms and showers are well-maintained, and the gym promotes a judgment-free atmosphere catering to all fitness levels.
However, several customer reviews noted some challenges, particularly with customer service and membership management. Issues such as crowdedness during peak hours and limited free weight options were also mentioned. Despite these, for the majority, Planet Fitness remains a popular and affordable option for achieving fitness goals.
Pros:
- Open 24/7 on weekdays.
- Clean and modern facilities.
- Friendly, attentive staff.
- Affordable membership options.
- Judgment-free environment.
- HydroMassage beds and tanning booths.
- Well-maintained locker rooms and showers.
- Convenient location for travelers.
- Variety of fitness equipment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Crowded during peak hours.
- Limited free weight options.
- Membership cancellation issues.
Location / Contact
- Address: 3194 N Water St, Decatur, IL 62526, United States
- Phone:+1 217-670-4667
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 3194 N Water St, Decatur, IL 62526, United States .
The contact number is +1 217-670-4667
This service is listed under Gym .
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Jacob Franke
2 years ago
Very nice. I don't like that they don't have free weights but very new equipment. Great staff and locker rooms
Chrissy Hott
2 years ago
The staff is extreme personable and professional. This truly is a non-judgement zone. Everything is well maintained and the staff does a great job cleaning.
Morgan Schoonover
2 years ago
Planet fitness is truly a judgment free zone. They make it so easy to focus on working out. And they have so many options from machines to free weights so you get the workout you need.
Hannah Meyers
2 years ago
Very personable friendly staff! Making working out during covid way less stressful. Just moved down to decatur a couple of months ago and today was my first day in this location...much better than the last location I had a black card at up north near chicago.
Ilya Turner
2 years ago
I am a guy looking to improve his health with some exercise. I'm not a body builder, or a CrossFit fanatic, so Planet Fitness is honestly the best choice for me. It's clean, the staff is usually super friendly, and there is a huge variety of machines. Now, during the pandemic, I think the mask enforcement is kind of dumb. If you are going to a gym, then you are already at risk of getting COVID because, well it's a gym. The mask enforcement should be a recommendation, not a requirement. However, that is my personal opinion, and I will respect other opinions. Overall a great place to go to for a cheap choice of exercise.
Tyler Janus
2 years ago
Gym is clean and staff are friendly. My only complaint would be lack of free weights. The dumbbells max out at 75 lbs and barbells max out at 60 lbs. there’s 4 smith machines but no regular Olympic benches. The monthly rate is great and there’s no contracts.
Lisa Bogle
3 years ago
Just started here. Feel comfortable. I'm an "older" lady. I think it is fun!
DMHKIDS MD
3 years ago
Equipments are always clean, great environment to work out, friendly welcoming staffs always!
Tim ONeill
3 years ago
Clean gym, friendly and helpful staff and plenty of equipment so you don't have to wait.
Alison Miller
3 years ago
Loveeee it!!! Except the " trainer" they need to get someone with some experience!! Shes verrrry wierd! And knows nothing about the excersice or the machines!!!