Gold's Gym Edmond

One phone call told me no worries about renewing till it was in next time then IN said oh itS PAST 30 DAYS AND THEN TRIPLE PRICE TO 500 DOLLARS A YEAR PRE PAY.... GO TO LA GYM WHEN IT OPENS!!!!!!!!!!!!! WHISH I COULD GIVE A LOWER RATING !!!!! STEAM ROOM IN 2 YEAR OLD CLUBS BEEN BROKE 6 MONTHS GOLDS SUCKS

Don't even think about this gym. Terrible, Terrible and Terrible. If you decide to enroll in their membership you ARE screwed. Save your self a headache and MONEY and go somewhere else. If you don't trust me, go and try it your self but believe me you will wish you never did.

Easily the best gym OKC has ever had (referring to the Edmond location) and I'm not really understanding the vitriol from those here who are rating it low other than for seemingly problems with cancelling. It has a regulation sized basketball court, a swimming pool, a huge weightroom with every possible machine, barbell, dumbbell, bench, etc. you could hope for and a cardio cinema which is very cool and they always are playing pretty current movies. Not to mention there is tons of eye candy everywhere to look at and some of the hottest women you'll see in OKC. I love it and it's easily worth the $36/month.

Worst gym ever. Cancel my membership after my contract is over in Oct. Mail me a Collection in DEC. I call them and ask where they get the fee from. They say since i cancel in oct and the membership is reflected till Nov. But yet they send a letter in Dec. Saying i didnt pay for Nov.. charge me an extra $25 late fee.

I have been going to this gym for long time, about 7 years. Recent times I found out this is a hooker station instead of a gym at night. The night shift employees bring their so called girl friends/ hookers to gym at night and vanish into to day care center at the gym or the room by the yoga area or the one by the steam room to have sex. You don't find any employee at the desk even if you need help with something. I also noticed one guy was high medicated, and high. These night shift employees are pot heads. They have random girls, not employees or members sitting at the front desk browsing main computer putting their feet over something. These night employees have their mind set somewhere and its disgusting what they do.To be fair, the day time staff is ok, because there are enough people in the vicinity so they can't act as repulsive as they do at night. I hope management would do something about this. I was taken aback by these incidents and I have experienced this for sometime now because I go to gym late nights or early morning.You only see random girls sitting at the front desk who they call their girl friends and having sex in the back rooms or smoke weed with friends. This is repugnant and scary. I wouldn't want my daughter coming to gym at night at all and I asked her to either go day time or go to another gym.I don't know why management is blind to these incidents. I wish they have better surveillance on these crazy , pot heads so members can have a safe environment.

First all, dont join this gym. Its is only so-so. But if you must join, pay only in cash. Don't ever give them your bank account info or credit card. You will be faced with incompetence, overbilling, underbilling, and the complete run-around. God-forbid if you try to terminate your membership or have to call the customer service department in Dallas. You will be met with rudeness to no end. So I went into the location to cancel my membership and asked to pay my balance in full. The local desk clerk gave me a balance due, which apparently was incorrect. Silly me for assuming that the desk clerk had a brain in his head. So then, they start hounding me for more money, then give me a refund check, then hound me again for more money and threaten to turn me over to collections for what amounted to a clerical error worth $13. Bad customer service all the way around. I will never set foot in this place again.

Impossible to cancel membership. Go into gym - told to cancel online. Go online - told to go into gym. Send certified mail - rejected because must include payment despite auto-draft still taking place!

Overall pleased with the gym. Only two complaints. There is an ellipitcal machine in the cardio cinema room that squeals LOUDLY whenever someone uses it, and it is extremely distracting! I've reported it in the past but to no avail. Second issue is some people create their own parking spaces making it difficult to navigate through the parking lot when it is busy.

I have been to a lot of gyms and have been by far most unhappy with these gyms (both Danforth and Quail Springs). The Danforth location has serious air conditioner issues and it's too hot to work out in there-and the other location stays so crowded that you can't get on a machine and if you do finally end up on a machine, a group of "tools" comes over and asks how many more sets you have and stands there while you finish. The pools are supposed to be designated for exercise and lap swimmers and most people are in there standing against the walls with noodles and get mad when you try to swim laps. We specifically asked about over crowdedness at peak hours at our initial signup and were told a couple of different times that, "there are not enough people in all of Edmond that workout enough to overcrowd our gym." Well, within a month, we were having to park at Best Buy-absolutely no parking and no equipment. The kids area is lacking in toys, and stuff for them to do as well. We will not be renewing our membership and can't wait until our current one ends.

They say you can cancel at anytime, but what they don't tell you specifically and clearly (at least in my case) is that it takes 30 days to cancel and you have to still pay in that 30 days. They do no pro-rating. Also, major charges in January for improvements to the gym that they decide to improve without your permission. This year we were charged $30 per person on our membership for them to add new flatscreen tvs. Very frustrating. And if you cancel your membership the next month, they do not pro-rate it.