Gold's Gym Edmond is located in the convenient Kickingbird Square area at 1409 E Danforth Rd, Edmond, OK. This facility boasts a variety of equipment and classes, catering to a wide range of fitness needs. Members appreciate the clean environment, but customer service and billing issues have caused dissatisfaction among some users. The gym operates extensive hours, providing flexibility for early risers and night owls alike.
Despite having positive aspects such as a friendly atmosphere and a helpful staff, frequent complaints revolve around the permanent closure of amenities like the sauna and steam room, along with inconsistent billing practices. Consider these factors carefully when deciding if Gold's Gym Edmond is the right fit for your fitness journey.
Pros:
- Wide range of equipment
- Friendly staff
- Clean environment
- Helpful early morning crowd
- Long operating hours
- Good layout and variety of equipment
- Great personal trainers like Conner and Zack
- Classes available
- Convenient location
- Positive atmosphere
Cons:
- Permanent closure of sauna and steam room
- Frequent billing and membership cancellation issues
- Some staff and management unhelpful or rude
Location / Contact
- Address: 1409 E Danforth Rd, Edmond, OK 73034, United States
- Phone:+1 405-531-0047
- Website:goldsgym.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 100 reviews.
The address is: 1409 E Danforth Rd, Edmond, OK 73034, United States .
The contact number is +1 405-531-0047
This service is listed under Gym .
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Michael Chapa-Field
2 years ago
No, just no. Pool isn't up, saunas are not working, unfriendly front desk guy. I requested to cancel my month to month and it was granted. I requested it on April 7th and they said that's a 30 day notice... I was charged for an entire month extra vs them doing the right thing and doing a prorated amount as I only used this place one time. Manager refuses to refund saying it's a full 30 days but I've been charged for two full months now. I will be reporting this to the BBB as well. Absolutely unprofessional and it's no wonder they have so many bad reviews.
Brenda Clarida
3 years ago
Always good for morning mayhem
Edward C
3 years ago
You can do much better than Gold's.
HK2505
3 years ago
Terrible gym. Machines always down. Wifi never works.
Levi Pack
3 years ago
Very poor customer service. They make it impossible to cancel your membership.
pablo jimenez
3 years ago
It is a standard gym because keep the traditional but no or very few innovations in motivation and trainning
el jouni zouheir
3 years ago
The lady in the front desk she was so rude and she didn’t trust me she ask me to take a picture and put it in my file so this is so disrespectful as customer I been a regular customer for a whole never happen to me
Rane Thomason
3 years ago
good facility, great staff, however the suana always seems to be down at the kickingbird square location. which is a bummer
Claudio Bedo
3 years ago
Manager pretended to be on a call so she didn’t have to talk to me about my membership cancellation issue.Very professional, those are the type of managers that I want running my gym.
Brandon Friend
3 years ago
Terrible gym 3 months ago I got charged 200 dollars they didnt show it so I had to get banc records to show them they did take it out of my account. And now today they charge my card 350 dollars out of the blue my bill isn't even due until the 25th and how is it that much???