Gold's Gym Edmond

I walked in to find out more about the gym and fitness classes... Long story short I found the staff to be very rude and totally not helpful. Never stepping foot in there again- I feel like I dodged a bullet!

Cable machines have been broken for at least 3 months with no mention of when they will be repaired. Weights are usually laying around on the floor. Disinfectant bottles used to clean machines are not maintained. Overhead music is hit or miss. Staff is very unptofessional. No ownership of their gym. They usually stay at desk watching videos on their phones. No monitoring of the gym itself. I have been going there consistently for over 3 years now and there is a definite pattern. No leadership, ownership from management. For the 3 years+ I have been working out there, I couldn't tell you who the manager is. Frustrating...

I have been a Gold's Gym member from more than a year. Because of some reasons i need to cancel my membership, i did that before thanks giving break and the employee told your membership is cancelled and good to go. But they didn't cancelled my account and keep charging me for the recurring billings and also for the Annual membership fee. After noticed that i was keep billing and when to this location they said your account is active. They overcharged me like 75$ and they are saying that they can't refund it back.I also called the customer care and i got the same response. This is my worst experience and i will never go to gold's gym again and will tell the same to my friends.

beware beware beware. no problems with gym but problems with payment and cancellation. I was out of country and cancelled my family membership online. After I cancelled I received a confirmation message that it has been cancelled and last billing will be the following month. I didn't check my credit card statement for a while but noticed I was charged 6 additional times. When I went in, they said it was because the primary account wasn't cancelled but secondary. Who cancels a secondary account on a primary account if you are still going to pay for the whole plan? no refunds. at least they stopped charging me right after I talked to them. but still took my $200 that I payed for nothing. Gym is good and clean but beware of their payments and billing. If it wasn't for them taking my money I would have given a good review. Everyone just beware and talk it through before signing up

We joined the Gym in December with a family membership, and have had nothing but problems with our billing. They wrote the account number where the routing number supposed to go, they set me up as the primary, even though I wasn't even there to sign for it. When I advised them I didn't want to go anymore and wanted to change the primary they said we had to close that account and set up a new one as you can't change the primary. That created a whole set of problems. I was supposed to have a credit on the new account and not be billed for a month. I continued to be billed, and billed the wrong amount. I even had to resort to a stop pay issue at my bank to stop them from billing me. My bank told me Golds in Edmond is the worst, they have more complaints about their billing. I've made at least 2 or 3 phone calls per month to try to get this resolved, and I have finally given up and cancelled our membership. However, I paid a$50 membership fee that I can't get back, and several of hours I can't get back. Save yourself the drama, go somewhere else. It is a nice gym and close to campus for my kids, but management (Danielle) is incompetent, and apparently there is a lot of staff turnover.

Great staff, great location, and a clean gym.

The pool is always cloudy and the whirlpool is also dirty. Most of the staff is unfriendly.

Started about 2 weeks ago! its a good place. Recommend personal training these people know whats wrong with you! specially Zack!

Terrible.Getting a towel, a simple towel, as even a supposed 'VIP' guest for the week was like begging.I literally had to ask the guy at the front desk 5 times for a simple towel so I could wash myself before going to work. Come on!

very good