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Planet Fitness at Cascade Plaza in Everett, WA, offers a large, welcoming gym environment with plenty of room to work out without feeling cramped. They provide a wide range of equipment, clean facilities, and a supportive staff, making it appealing for both gym newcomers and regular fitness enthusiasts. The gym maintains a strong emphasis on a non-judgmental atmosphere and inclusivity.

However, customer service and billing issues have caused frustration for some members, with reports of delayed refunds and unresponsive management. Maintenance of equipment is another area needing attention, as several users reported broken machines that have not been promptly repaired.

Pros:

  • Spacious and welcoming environment
  • Non-judgmental atmosphere
  • Wide range of equipment
  • Clean facilities
  • Friendly staff
  • Affordable membership rates
  • Supportive trainer and classes
  • Open 24 hours on most days
  • Convenient location
  • Offers special amenities like hydro massage beds

Cons:

  • Reported billing issues
  • Unreliable equipment maintenance
  • Mixed reviews on customer service

Location / Contact

Rating Stats

4.4

out of 5.0

16 reviews
5.0
7 reviews
4.0
8 reviews
3.0
14 reviews
2.0
65 reviews
1.0

Reviews (110)

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As someone who is just looking for the basics, this is the place to go. The staff is always friendly and make it a point to get to know the members. In the mornings when I go, the gym is always clean and orderly. Staff is always walking around and making sure everything is put away. By far the best gym in the franchise!

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24 hours mon- to Friday, but limited on weekends.Large facility that feels spacious and very clean.People working there are all so nice, but not fake like a lot of gym employees.Can't beat the price.The tanning bed is usually dirty, need a sign in there or something.

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I am a black card member here and the amenities are awesome. I usually get the hydro massage before my workout along with stretching to help relax my muscles and to help stimulate them. I definitely recommend it. Have never and probably will never use the tanning though, but the booths look cool, and after using every machine the equipment gets wiped down using one of the many cleaning stations located threw out the building. So very sanitary

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great gym with very low prices! i had the opportunity to workout here a few times and i love their club! the staff seem really nice and seem to love their job, Emma especially is a solid employee. shes very helpful and always eager to help other employees with tasks.

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I recently signed up with Planet Fitness and I couldn't be more pleased. Before making the decision to sign up with them I visited gyms in the area for tours and a run down of prices and offerings. Planet Fitness had exactly what I was looking for in terms of overall atmosphere, openness of space, and equipment. You can't beat the price, the staff is welcoming and helpful and the classes are great too. Highly recommended!

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Staff is friendly. I love the diversity in the people that come here. I train service dogs and they have always been welcomed and treated appropriately.

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Its nice , a good place to go with m son to lift 3 days a week . he is 14 and just started lifting so its a more relaxed setting . they could add some free weights , but machines are fine .I got some free shirts , The bathrooms are clean and pretty much the same as fitness evolution. And the price is right , if you want super top of the line then you have to pay for it . Its a nice value and a decent place

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While I love the concept and most of the staff are great, the lack of working available machines and incomplete remodel and therefore access to promised amenities is disappointing. The hours are inconvenient too. Price and plan benefits rock but I don't have access to many of them due to aforementioned incomplete remodel. I'm a new gym member who did not previously work out at the prior business there. So of I'd known when I signed up online that many of the amenities would be missing I would have chosen a different gym/company.

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We joined today. We read the VERY FINE PRINT in the contract. We love it. My husband and I got one membership and he comes as my guest. Very clean facility, they even give you a paper to show the most busiest times. Friendly staff. Tons of equipment. I do wish they would switch to rags instead of paper towels to clean the machines, it's wasteful and also takes a bunch but regardless I really enjoyed my day and I am very excited to see what new construction they have coming up. They are also going to switch to 24/7!!

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Love this gym! Go here every morning, the staff are so welcoming, especially the manager Della. It's has been my favorite gym so far! The equipment and locker rooms are always really clean and I never have to worry about my stuff getting stolen. Always a great experience.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 7621 Evergreen Way, Everett, WA 98203, United States .

The contact number is +1 425-315-7070

This service is listed under Gym .

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