Planet Fitness

Great gym! I always recommend PF to anyone who doesn’t want to spend a lot of money on a gym membership. Especially if you are a beginner at working out or if you don’t know where to start, talking with the trainers or signing up for classes will get you more experience on working out. This location particularly is a very clean location rather than the other locations, plus the staff is very friendly and always greets you when you walk in.

What I love about this Planet Fitness is the fact that my trainer and staff listen to my needs. My trainer was able to listen to my back issues and recommend exercises for my back issues and that fixed my back and both shoulder issues. And therefore I didn’t have to go to a Chiropractor! The trainers at this location are very experienced and knowledgeable on how to treat back issues!!!

Let me start off by staying this was a fantastic gym, but it has changed because of covid. Yes, it is unfortunate that the amenities are closed off, as well as the bathrooms, because of “covid”, but it is understandable. Recently, a buddy of mine and I (who we both have been customers here for over a year) got treated badly by the blonde manager here. He rudely approached us saying we were both making way too loud of noise with the weights and need to have our masks on while we’re actively working out. Let me just say we only come here for exercise and leisure, it’s a good way to get our mind off things, and we’re not here to make a disturbance (which isn’t what we did at all). We were both upset with him and felt there was nothing we can do because he’s at the top of chain in management at this gym. All the other employees treat us fantastic, but it will soon change with the mentality and leadership this manager has over the gym, and especially the way he treats customers, because I know we can’t be the first, and definitely won’t be the last to be treated this way. I hope the owner(s) of this gym sees this review and figure something out because you’re close to losing two customers already to emerald city athletics down the street already because of this manager.Update: Since posting this review there has a big change, and for the good, at this gym; the manager mentioned has changed his attitude and has made a better environment for the other employees and customers coming in as to what would be expected. So, I have updated my review because of it.

WORST GYM EVER!!! they got me on a membership and then never notified me that they were back open. Just started charging me! I tried to call about getting refunded since I had no idea and haven’t used my membership AT ALL. The guy on the phone was super rude and said he wasn’t going to help me with a refund or anything. He told me if I want to cancel I needed to MAIL THEM A LETTER, and he wouldn’t be able to do anything, which feels A LOT like a lie. After I told him I never received any notice, he told me that I had. Apparently he thinks I’m full of it. Overall poor customer service and rude employees. This place just wants to take your money and does not care about their customers. I would highly suggest going elsewhere.

This is an update to my review now that we're a year in on the pandemic. My overall sentiment has not changed. The Planet Fitness in Everett is great!- It's a great value. A month of planet fitness will cost less than a single night of pizza. It is as cheap as a Netflix account. It's worth it!- This gym is always clean. Even the Men's locker room.- If you got a black card you can rely on the hydrobeds being available. They are quick to handle the maintenance on these. I've been coming here a couple years and I've never seen one of the beds down for a full week.- People are wearing their masks. It's safe to come to this gym. I don't know what it's like elsewhere but here in Everett it's been chill. Folks are getting their work out in. There's some banter and some waving but for the most part the crowd here is workin out and gettin out.- I love the staff at this gym. They handle a lot of customers at once which can be taxing. I find overall however they are friendly and professional.Shoutout to Chris: Yesterday, I saw Chris at the counter on his lonesome handling six customers at once. He used his initiative to quickly handle the regulars while also keeping his attention on new gym goers. Rock on! Hope your manager sees this!

Although they are friendly and for the most part clean they should really up their sales technique. They are selling memberships without explaining the fine print to buyers which is not okay... as it is a contract including bank information. TheY mention on their higher end membership there’s and annual fee but where they get you is telling you for only $10 a month you still get equipment access. What they don’t tell you is that with that amazing price you will also be getting charged $40+ every 6 months for an “equipment fee”. Which in all honesty is a good price but you guys should really disclose that information before any transaction as we are in the middle of an economic break down and people should know what and when something is being pulled from their account. Being in sales I’m aware you guys want to make your sales and call it a day but in the long run disclosing the contract before taking someone’s money would save you guys from mad or shocked customers

I have been coming into this gym since it was Fitness Evolution and it has always been so welcoming to come into. I have taken many classes and very much enjoy the current trainer Mikey. Emma the manager has worked there since it converted over to PF and is always so helpful and friendly. The staff is always really supportive in all of your goals and I have never seen such a professional group of young adults. I LOVE THIS GYM AND WOULD RECOMMEND IT TO EVERYONE THAT IS THINKING OF COMING IN TO SIGN UP!!!

Staff is very welcoming every time I go in there. It is infact a 100% judge free zone!. Im a bigger gal working on my health and when I go there not I stare or look. It's a game changer for people like me who have anxiety about gyms!

Great atmosphere! The equipment is up to date and clean. The staff is awesome!!

I love this place..... I've got severe back issues and just want to finally start feeling better mentally and physically. Let me tell you, I usually come late at nite 11pm and the nicest people are always so kind and helpful. I asked Christian a question about working on my arms. Not only did he help me. He basically showed me everything I still can do with my physical limitations. I feel like I'm not being judged, just truly seem to care for my physical well being.... I would give an award if I had one! 🌝 also the hydro massages are AMAZING!