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Planet Fitness at Cascade Plaza in Everett, WA, offers a large, welcoming gym environment with plenty of room to work out without feeling cramped. They provide a wide range of equipment, clean facilities, and a supportive staff, making it appealing for both gym newcomers and regular fitness enthusiasts. The gym maintains a strong emphasis on a non-judgmental atmosphere and inclusivity.

However, customer service and billing issues have caused frustration for some members, with reports of delayed refunds and unresponsive management. Maintenance of equipment is another area needing attention, as several users reported broken machines that have not been promptly repaired.

Pros:

  • Spacious and welcoming environment
  • Non-judgmental atmosphere
  • Wide range of equipment
  • Clean facilities
  • Friendly staff
  • Affordable membership rates
  • Supportive trainer and classes
  • Open 24 hours on most days
  • Convenient location
  • Offers special amenities like hydro massage beds

Cons:

  • Reported billing issues
  • Unreliable equipment maintenance
  • Mixed reviews on customer service

Location / Contact

Rating Stats

4.4

out of 5.0

16 reviews
5.0
7 reviews
4.0
8 reviews
3.0
14 reviews
2.0
65 reviews
1.0

Reviews (110)

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Just joined today. Seems nice so far. I was there for 2 hours. They were cleaning the entire time I was there. Not too busy, I never had to wait for anything. I'll be going back tomorrow so we'll see how it goes.

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This is by far the biggest Planet Fitness location I have been to so far. Planet Fitness is a top-notch gym with a judgement-free culture, whether you're a professional bodybuilder or just looking to lose a few pounds, Planet Fitness is the gym I would recommend. A big plus is they have showers so you can wash up after your workout.

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My favorite PF location. Very clean. Staff is very friendly. Nobody dropping weights or being obnoxious like at other gyms I've been at (*cough cough* LA & 24). Sad they don't have a pool, sauna, or court, but at least there's tanning and water massage beds, give n take, great price. They don't warn you about the annual fee so even though you might put zero down they'll charge you another 40ish every year

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I am a black card member, and I use three different locations on a weekly basis. The Everett location is my home gym, but Marysville, and Burlington locations are used on a regular basis when I work. The gyms staff is nice, and keep the gym clean. The gym also provides plenty of cleaning stations on the gym floor. It is a great place to work out.

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Best prices. The staff is usually good about keeping the gym clean, cleaning supplies full, and available for issues. You get what you pay for. It is hit or miss if someone cleans equipment. Free weights are snatched up by the 3 sets per person. Piece of advice, if you stare at someone through the mirror while they work out they usually free up weights faster. Planet Fitness needs double the free weights or put a limit on how many sets people can have at once.

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2/15/22 - I love The Everett PF!! It’s been a couple of years since I have been around and I luv the set up, very clean and smelled fresh!!Staff was very attentive as soon as I walked in the door. I dealt with 3 Diff staff while I was there my first day and they all had a wealth of knowledge. They are a good Crew together. They all seemed like they liked their job, especially the crew member that had lost 300lbs. Lots of TVs, and plenty of cardio machines!Would recommend this gym for sure!

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I loved how big this facility was compared to other PF in the area BUT “judgement free zone” is apparently just for members only, employees can still bad mouth you behind your back. I was checking in one day and there was a small crowd for some reason at the front desk and I was last in line so I waited for my turn and the two females directly in front of me were checking in as one of them couldn’t remember if her account was still active and she asked one of the employees to check please by giving them her phone number male employee did check and told her she’s all good but as soon as the two women left male and female employees looked and each other rolled eyes and one of them said “of course she couldn’t remember, last time she was here was two months ago “ I won’t be coming back.

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Bathrooms were broken the last few days! Really so I'm supposed to work out and not go to the bathroom! The tanning beds always have a bunch of lights burned out too. Most of the people that work there are awesome but they usually don't last very long.

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I like that it’s always clean and the staff is super friendly and helpful. I typically go early in the morning so I never have to worry about machines being occupied! I recently started going again and noticed they moved some things around like machines, and in the stretching area the mats are in a better location so you don’t disturb anyone when grabbing them!

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Planet has been by far the best gym I've been a member of in years. The staff is great always making sure equipment is clean and locker room ate well kept.Thanks for all your hard work. Won't be working out if it Won't for them.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 7621 Evergreen Way, Everett, WA 98203, United States .

The contact number is +1 425-315-7070

This service is listed under Gym .

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