Planet Fitness at Cascade Plaza in Everett, WA, offers a large, welcoming gym environment with plenty of room to work out without feeling cramped. They provide a wide range of equipment, clean facilities, and a supportive staff, making it appealing for both gym newcomers and regular fitness enthusiasts. The gym maintains a strong emphasis on a non-judgmental atmosphere and inclusivity.
However, customer service and billing issues have caused frustration for some members, with reports of delayed refunds and unresponsive management. Maintenance of equipment is another area needing attention, as several users reported broken machines that have not been promptly repaired.
Pros:
- Spacious and welcoming environment
- Non-judgmental atmosphere
- Wide range of equipment
- Clean facilities
- Friendly staff
- Affordable membership rates
- Supportive trainer and classes
- Open 24 hours on most days
- Convenient location
- Offers special amenities like hydro massage beds
Cons:
- Reported billing issues
- Unreliable equipment maintenance
- Mixed reviews on customer service
Location / Contact
- Address: 7621 Evergreen Way, Everett, WA 98203, United States
- Phone:+1 425-315-7070
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 7621 Evergreen Way, Everett, WA 98203, United States .
The contact number is +1 425-315-7070
This service is listed under Gym .
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Christina Williams-Arenas
1 year ago
It's so hard to switch home clubs . I hate that there's a 10 check in limit for non home clubs . It's not fun going through the process or argueing with the desk person over changing clubs which he was no help he told me to do it on my phone or go to the home club and do it( woodinville location) white tall guy with glasses . Its not a great experience especially when you literally change gyms because of creepers/stalkers or work/ traveling for work. Not cool.
Chris S
1 year ago
Good gym and equipment. Staff is polite and helpful. It usually isn't too crowded even during peak times, which is nice.Only real complaint is about the people who don't use the circuit training area with the interval timer correctly.If you are in that area, the idea is to work for 60 seconds, rest and move to the next piece of equipment, and repeat until you have gone through everything. Not sit there for 15 minutes, on your phone, and interfering with the other people following the circuit.
Diane w
1 year ago
Great gym. Super clean, affordable, no judgement and tons of equipment and resources/services available.
cody miller
1 year ago
How can you run a gym not have any working drinking fountains. Then If you want to buy a $2.50 water bottle you have to have a physical membership card which they don't replace anymore or Apple pay to purchase. Cash, Debit, and Credit cards not accepted. The app to check in on that has all your information also doesn't work to pay
Matt Ramirez
1 year ago
Place is great. Staff is friendly. Tristan the personal trainer has helped me worked towards all my goals
Niklaus Pioske
1 year ago
Women's shower / changing rooms have been super clean every time I've been in iver the past 3 weeks, as of 2/18/23.
Quinta Walter
1 year ago
The Everett planet fitness is: Clean, chill and staff is pretty kind. I enjoy working out in that location. I just wish they were 24/7 again :/
Romeo Williams
1 year ago
One of the best decisions I've made recently! Staff are extremely helpful & extra friendly. Great atmosphere & amenities!
K E
1 year ago
I just started going to the gym for the first time in my life and I have had a very pleasant experience here so far. Free guest pass is very nice. I don’t feel intimidated here and the staff is very friendly. Check-in is easy and facilities are usually pretty clean.
Nor
1 year ago
Great place I go late at night most of the week it's 24 hours 24$ or so for the month for the best pass so your paying less than a 1$a day the staff are Nice as well