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Crunch Fitness in Fayetteville offers a large selection of workout equipment, friendly staff, and vibrant atmosphere, making it an excellent destination for fitness enthusiasts. The gym also has well-maintained facilities and offers various classes, suiting different fitness levels and goals. Trainers like Tim receive high praise from members for their effectiveness and motivational approach.

However, Crunch Fitness faces issues with cleanliness, particularly in the locker rooms and showers, and experiences frequent over-crowding during peak hours. Billing problems and inconsistent customer service also pose significant concerns for many members, leading to a mixed overall experience.

Pros:

  • Wide range of equipment.
  • Friendly and helpful staff.
  • Motivational trainers like Tim.
  • Variety of classes available.
  • Family-friendly with childcare.
  • Great value for the price.
  • Large space accommodating different workout styles.
  • Energetic and positive atmosphere.
  • 24-hour access on most days.

Cons:

  • Locker rooms and showers are often dirty.
  • Frequent overcrowding, especially during peak times.
  • Billing issues and poor customer service.

Location / Contact

Rating Stats

3.5

out of 5.0

18 reviews
5.0
12 reviews
4.0
5 reviews
3.0
8 reviews
2.0
17 reviews
1.0

Reviews (60)

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Best gym in NWA! Great place to workout whatever you want! Great staff! Everybody looks fit and this place! It push you to work harder! šŸ’ŖšŸ˜ ā€¦

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Place is so nice I go with my dad and we lo e it place is clean and when you finish a workout you clean your area and they have classes and a spa and a tan and spray tan area and drinks

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Great space for achieving any of your fitness goals. The only complaint is there is only one water fountain area, so you have to travel across the gym to refill bottles and get water.

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Great gym! Plenty of equipment, staff is friendly, I love it. Donā€™t know why there are so many negative reviews.. keep doing what youā€™re doing crunch. Youā€™re better off without those negative people at your gym!

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I joined this gym and was one of the first members. It has tons of nice equipment but they have more members than you could ever imagine. Even during down hours it can be a wait to get on some exercises. Iā€™ve seen people actually waiting in line to use leg equipment. Donā€™t ever plan to start at the 60lbs dumbbells and work up to the 120s because it is quite the hike from one end to the other. This gym is just one big huge area with a lot of nice stuff and way to many members. I understand the business strategy they are doing but gyms have already done this. I may cancel my membership once the year is up.

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I started working with Tim right after Crunch opened back in January. I had been working with an online trainer for a couple of months, but I knew I needed some one-on-one help and motivation. I was not quite sure of any concrete goals at the time, but I managed to come up with one, and we ran with it. Tim took the time to get to know my likes/dislikes in the gym, and built an exciting yet challenging program that made me WANT to show up. I always knew exactly what to do, the expectations and when to do it, along with the confidence that any questions would be answered quickly and efficiently. With consistent and patient communication in the gym and out, we continued to make, meet and surpass goals together. My knowledge in the gym, and subsequent confidence, has blossomed into other areas of my life as well. I would not be as successful, excited and in a healthier mindset with fitness and nutrition as I am without having Tim as the backbone and supportive motivator along my journey. I started at 143 lbs and 22.16% body fat; Iā€™m down to 126 lbs and 19.76% after 5 months of training together. With Tim by my side, I am proud of my decision and commitment to personal training.

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Big gym with everything you could want unfortunately the people that go here don't seem to care about other people and lave everything a mess or break it even when signs are up warning not do do things.

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Nice gym with great equipment and plenty of variety. The only issue is that it can be exceptionally busy at times. Probably due to the super low price.

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Worst experience ever. I started a membership that I had only used once and that was for the free personal training session. I had some personal issues going on that had prevented me from going so I communicated with an employee and let them know that I wouldnā€™t be using it that I needed to cancel and when I am able to rejoin I will call let them know. As of today they have sent a bill over to collections. A bill that I feel should have never been issued. I never once went to the gym other than the one time. I guess this is how they get over on people. Shame! Shame!! There was not one time I was told to come in person to speak with anyone. The employee told me himself that he would take care of the situation and that I could call once I decided to rejoin

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UPDATE: After going into the facility 2 times to speak to the staff about the situation and emailing membership services a couple times, the charges keep coming and their referral special has not been honored.I appreciate the size and amount of equipment available at Crunch. Great place for a family to go and workout. Itā€™s definitely busy, so you still may have to wait for a machine, but there are usually plenty of cardio options open. Bring your own towel and toiletries for the shower. Thereā€™s plenty of parking available. The one issue I am having is with the awesome referral program. Thereā€™s a glitchā€¦I am still being charged and assured itā€™ll be resolved. Itā€™s been a month, and I was again charged. The first charge was not even refunded yet. Iā€™ve called a few times to straighten it out. I think theyā€™re having new biz issues and hope itā€™ll all get smoother with some time.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 60 reviews.

The address is: 4201 N Shiloh Dr, Fayetteville, AR 72703, United States .

The contact number is +1 479-309-0399

This service is listed under Gym .

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