Zone Athletic Clubs at Front Range Village in Fort Collins offers a wide range of fitness options for all levels. They are known for their helpful staff and variety of equipment, along with spacious facilities that ensure members don't feel cramped. The gym also offers personal training services, with trainers like Taylor and Alexandra being highly praised.
However, the gym has faced criticism for its poor maintenance, billing issues, and difficult cancellation process. Customer service has received mixed reviews, with some members praising specific staff while others report unprofessional behavior. Despite these challenges, many members continue to enjoy the atmosphere and workout experience.
Pros:
- Helpful and friendly staff.
- Wide variety of equipment.
- Spacious facilities.
- Highly recommended personal trainers.
- Clean environment and well-maintained equipment (according to some).
- Affordable membership rates.
- Convenient location.
- Classes available with highly praised instructors.
- Positive atmosphere and community feel.
Cons:
- Difficult cancellation process.
- Mixed reviews on customer service.
- Maintenance issues (e.g., broken equipment, dirty locker rooms).
Location / Contact
- Address: 2937 Council Tree Ave, Fort Collins, CO 80525, United States
- Phone:+1 970-682-6950
- Email:info@zoneathleticclubs.com
- Website:zoneathleticclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 67 reviews.
The address is: 2937 Council Tree Ave, Fort Collins, CO 80525, United States .
The contact number is +1 970-682-6950
This service is listed under Gym .
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Taylor Reed
1 year ago
Excellent gym!Amazing staff and all the equipment I need to work towards my fitness goals.It has plenty of room so there’s never a time when I’m rubbing elbows with other members.Highly recommend if you’re new in town or wanting to switch things up!
Jonny T.
1 year ago
This is a great gym! The staff is awesome especially Mariah at the front desk!
Lexi Padilla
1 year ago
Everyone at Zone is so kind and welcoming! The people that go/work there are very good at keeping the gym clean and organized! Zone is a place I will keep coming back to for sure!
Campbell Quinlan
1 year ago
I love it here! Everyone is so welcoming and the facility is super nice! The front desk girl Mariah is super helpful and kind as well!
Blake
1 year ago
Decent gym. I echo the crowded reviews. I don’t even consider going if it’s after 6:30 am. Mostly clean with enough equipment if there early enough. Lots of cardio equipment.
Greg Whitten
1 year ago
This gym has the worst customer service. There is never a manager around they are always in a meeting or offsite. I have cancelled my membership on multiple occasions and am not in a contract. They continue to bill my credit card now for over a year. I recently had to switch cards this has become such a problem. Now they are trying to send me to collections even though I am no longer in contract with them. I would be very leery of joining this club.The gym called me back and did make things right with me and my family. Thank you for doing this Zone.
Nicki Williams
1 year ago
This gym is absolutely fantastic. It's the staff that makes this place wonderful. Stacy S. at the front desk is kind, helpful and provides answers to questions - all with a smile and positive personality. She truly makes the members feel seen and heard. Keep up the awesome work Zone! Do yourself a favor and stop by Zone - the workouts are awesome, the place is CLEAN and ready for you to get your fitness on! And if you're lucky, you'll get to meet Stacy S. and all the wonderful staff there!
Kevin Jaeger
1 year ago
My wife and I have been members for just about a year now, and we both love this gym. The classes are awesome. My wife attends Body Pump classes several times a week, we both attend Yoga with Jeremy on Saturdays. I use the free weights around lunch time during the week and it is never too crowded.
Roger Dittus
1 year ago
I joined the Zone Athletic Club several months ago. I'm 73 and have belonged to most of the major clubs in Fort Collins.The first thing that I noticed about the club was the friendly and low-key atmosphere upon entering the building.The second thing I noticed was the cleanliness of the club.The third was the ability to work with an excellent trainer Alexandra Thompson. Alexandra is highly educated in her field and she's a great motivator when it comes to training.I highly recommend both the Zone Athletic Club and specifically Alexandra Thompson for training.Roger Dittus Fort Collins
Silver
1 year ago
Packed with high school boys who work out in groups of 2-8, often crowding out multiple stations at once. The workout area is very dirty, as is all of the equipment. The younger members rarely put away free weights and do not allow others to work in. In fact, high school boys are often rude and fairly obnoxious. Machines break and are not fixed in a timely manner. The lockers are falling apart and rather than fix them, they just screw them shut. Management is aware of these issues and it has only gotten worse. Dues are very cheap which makes it very congested, especially at peak times.