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Mountainside Fitness Gilbert offers a comprehensive fitness experience with an array of modern equipment, friendly staff, and top-notch personal trainers. The gym maintains a clean and well-organized environment, making it an appealing option for fitness enthusiasts of all levels. Patrons appreciate the attentive customer service, excellent childcare facilities, and the variety of group classes available.

However, some members have raised concerns about the temperature in workout areas and issues with customer service regarding cancellations and refunds. Despite these concerns, the gym remains a popular spot for many, especially for those who value quality training and a positive atmosphere.

Pros:

  • Friendly and professional staff.
  • Clean and well-maintained facilities.
  • Excellent personal trainers.
  • Variety of workout equipment and classes.
  • Great childcare services with cameras.
  • Convenient amenities like towel service and smoothie bar.
  • Positive and motivating environment.
  • Responsive management to member concerns.
  • Spacious group workout rooms.
  • Flexible and knowledgeable trainers.

Cons:

  • Temperature in workout areas is often too high.
  • Issues with canceling memberships and refunds.
  • Childcare hit or miss in terms of staff quality.

Location / Contact

Rating Stats

4.4

out of 5.0

14 reviews
5.0
2 reviews
4.0
5 reviews
3.0
7 reviews
2.0
82 reviews
1.0

Reviews (110)

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Nice and large so social distancing easy, but didn't see any staff cleaning machines for the 1.5 hours I was there. I belong to other gyms also and they immediately sanitize all equipment between use.

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Really, REALLY hot guys and professional staff. Great equipment and nothing stays out of order for too long when broken. I love that I can park in the underground garage and protect my car from the sun.I’ve tried other locations but Gilbert just has a specific vibe that I enjoy. The crowd can get a bit too much around 4:30-6:30; I try to avoid those times. Otherwise it’s very enjoyable here.

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I think the gym is great it’s really nice and clean they have everything you need the environment is a work out environment not a social environment! And if you’re trying to find the gym from downstairs it’s on the second floor in the garage floor parking lot I was confused at first. The locker rooms are in the same spot as the theater but it’s not what you think theater area is just a lobby basically but it was a great gym! I look forward to lifting here more often!

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Been going to this gym for over 10 years. The Val Vista location is amazing! Best gym child care around as well! Love the classes, the instructors... and even just regular equipment is better than other gyms I've been to.

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I’ve been a Mountainside member since 2012 but the Gilbert location is by far my favorite! This gym is clean and inviting. I had to leave a review because of how helpful and friendly the staff has been. Also the best childcare area I’ve ever seen. I will definitely be coming back to workout here.

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Gilbert location rocks! I’ve been to many locations and Gilbert is my favorite. It’s huge, classy, customer service is outstanding, and has so many areas to exercise without running into each other including a dedicated stretching area, CrossFit area, and tire flipping area. Also the kids club is HUGE and has a movie theater and rock climbing wall! There are 4 different group fitness rooms, one of them being newer and providing private boot camp workshops. I also love the locker rooms they are so elegant and Keisha has her own massage area in there! So cool! Highly recommend this gym you won’t be sorry!

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This location is phenomenal. Always clean and staff is friendly and helpful. At every stage of the lockdown, from pre-closure to reopening, the CEO kept members in the loop as to company decisions and evolving protocol. I was impressed by his dedication to our needs for fitness. My favorite part of the Mountainside member benefits are the cotton swabs and towel service. Been coming here since 2016.

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Great gym. Good equipment and very clean. Staff is nice. And excellent childcare area if you have kids! Highly recommend

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This is the best fitness center I have used. They have a hugh inventory of equipment which is always in super condition, clean and available. The facility is clean and well managed. The staff are great. I highly recommend Mountainside.

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Great customer service, ask types of classes for different options. Personal trainers who are always available. Steam rooms and saunas and deluxe locker rooms. This is a quality gym experience

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 3345 S Val Vista Dr, Gilbert, AZ 85297, United States .

The contact number is +1 480-821-9501

This service is listed under Gym .

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