Gold's Gym Waxahachie offers an impressive array of fitness equipment and friendly staff dedicated to maintaining a clean and welcoming environment. The gym caters to various fitness enthusiasts with its diverse equipment and classes, including a cardio theater and pool facilities. Members appreciate the accommodating and helpful staff, ensuring that all equipment issues are resolved quickly. The gym also emphasizes cleanliness, which is a significant plus for many users.
However, there are frequent complaints regarding their billing practices, making membership cancellations challenging and often resulting in unauthorized charges. The management policies have also been criticized for their lack of responsiveness and transparency. Those sensitive to loud music may find the environment less ideal, especially during spinning classes.
Pros:
- Wide range of fitness equipment and classes
- Friendly and helpful staff
- Clean facilities
- Quick equipment repairs
- Cardio theater and pool
- Welcoming atmosphere
- Encouraging community
- Respect for cleanliness and mask policies
- Friendly environment for all fitness levels
Cons:
- Challenging membership cancellations
- Unauthorized charges reported
- Loud music during spinning classes
Location / Contact
- Address: 505 N Hwy 77, Waxahachie, TX 75165, United States
- Phone:+1 972-268-7828
- Website:goldsgym.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 505 N Hwy 77, Waxahachie, TX 75165, United States .
The contact number is +1 972-268-7828
This service is listed under Gym .
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Eric Warner
1 year ago
Love Gold’s Gym. I’ve been to other gyms and there’s always people standing around talking as well as they all seem more interested in videotaping themselves rather than working out. You always have to watch where your going so you don’t trip over their tripod’s. Not at this place, everyone is serious and they’re there to workout. My only complaint is it’s always so hot in there. I wish they had bigger fans or turn up the ones they have on the ceiling. Staff is always friendly and helpful.
Aarel the human Dreammur
2 years ago
I love going here its great! And the staff are very friendly!
D C
2 years ago
Very unsafe place to work out no one wears masks the staff doesn't force the policy!
Hope Gutierrez
2 years ago
Don’t recommend to people trying to cancel and no one will answer and new owners are horrible
Theresa M
2 years ago
Do not book a membership here! Look at the other reviews! They will continue to bill you after your membership is cancelled!!!
Jeff Johnson
2 years ago
Friendly and courteous customer service! They are undergoing renovation but all things considered, it is a good place to work out
Tighe Philbin
2 years ago
It’s always clean , good amount of equipment , can’t ask for much more around the Waxahachie area. Unfortunately it’s not 24/7
Deborah Pauli
2 years ago
Always need to restock items. Namely, the toilet paper and paper towels. People are literally taking paper towels from the bathroom to use in the stalls. Meanwhile, there are two workers out front. Restock stuff, guys!
Giselle Rutledge
2 years ago
DO NOT GO HERE. Their cancellation rules are not fair to people. After telling me I had to freeze my account I decided to cancel well them they charge me $100 just to cancel just because they feel like it after not providing class's where I wanted to stay.
Black Dahlia
2 years ago
This company is a SCAM! They’ve been charging everyone thousands of dollars since the pandemic started yet they weren’t even open. Even started taking legal action against innocent people for the money THEY STOLE FROM THEM.Do not come here unless you want money stolen from you. Only way to stop them charging is by going to your bank. Changing cards won’t do anything, they’ll find that one too.