single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Gold's Gym Waxahachie offers an impressive array of fitness equipment and friendly staff dedicated to maintaining a clean and welcoming environment. The gym caters to various fitness enthusiasts with its diverse equipment and classes, including a cardio theater and pool facilities. Members appreciate the accommodating and helpful staff, ensuring that all equipment issues are resolved quickly. The gym also emphasizes cleanliness, which is a significant plus for many users.

However, there are frequent complaints regarding their billing practices, making membership cancellations challenging and often resulting in unauthorized charges. The management policies have also been criticized for their lack of responsiveness and transparency. Those sensitive to loud music may find the environment less ideal, especially during spinning classes.

Pros:

  • Wide range of fitness equipment and classes
  • Friendly and helpful staff
  • Clean facilities
  • Quick equipment repairs
  • Cardio theater and pool
  • Welcoming atmosphere
  • Encouraging community
  • Respect for cleanliness and mask policies
  • Friendly environment for all fitness levels

Cons:

  • Challenging membership cancellations
  • Unauthorized charges reported
  • Loud music during spinning classes

Location / Contact

Rating Stats

3.7

out of 5.0

42 reviews
5.0
9 reviews
4.0
5 reviews
3.0
12 reviews
2.0
42 reviews
1.0

Reviews (110)

author-img

Same thing as other people posting about masks. Especially Brittany’s post. I had the exact thing happen to me. Doing cardio nobody around me. However, the guys working out in free weight section did not have masks on. Watched other people train in front of me with no mask on. Not sure why there isn’t a standard policy. I guess they want to lose more members. She didn’t seem to be bothered by me saying I would most likely be canceling my membership.

author-img

Was a great gym until the mask police came in. General manager is a joke, singled me out over not wearing a mask when half the people had their mask on their chin or on the neck. Never told me I had to leave or threaten to kick me out, I never threatened him and was calm when talking to him. He just doesn’t have balls to be a man himself and have a conversation. He then calls the police on me and they told me I was criminal trespassing and now I can’t go back. He didn’t do this to anybody else not wearing a mask

author-img

Stop and read. New and existing members.. Been a member for well over a year . Was paying near 50 with tax a month. It wasn't until I heard a walk in customer asking about prices that rates dropped to 25 a month and no annual fees . I was still paying full price . Golds should have dropped my fees down to 25 automatically. If your a member and did not know, well now you do . Go tell the gm to get you changed over to the new rates . They will not do it if you don't demand it .

author-img

I'm not one to write negative reviews and most certainly not for my favorite gym. However, the staff they had hired has no level of professionalism. I respect the rules for currently wearing a mask. Over half of the gym was not wearing a mask when I got to my station. It became unbearable to breath in it while running so I slid it down under my chin since no one was within 6ft of my station. An employee whom was a female late 40s-early 50s approached me directly and told me to put my mask on. I had my headphones on so I waived her that I got it. She then passes multiple men; younger muscular fit men, smiles in that direction and walks off. Noted; none of these men were wearing their masks either... on my way out I passed by two and asked if she had approached them, both said no. I then was a bit frustrated with this employee so I asked her directly why she would single me out, because I'm a young female? Because they were decent looking and she didn't want to look bad? Highly unprofessional and I was disgusted by her immediate defense as if she did nothing wrong? She said they might have clearance. One, I personally know from the gym... he is not cleared for anything except being a gym junkie.. The disrespect and unprofessionalism of this experience has tipped the cake.Needless to say if you are going to workout, just don't talk to the employees, they wouldn't be of good service.

author-img

Recently moved to Waxahachi and wanted to check out this gym today, until I read the reviews, this place has so much bad reviews specifically with payments, contracts, and fees, I don’t want to deal with that mess. My last gym was 24 hour fitness, unfortunately there’s not one here, I never had a problem with them I cancelled my membership with them after 3 years and that was it. No fees no contract bs. For the ones that canceled where did y’all end up going? I need a gym ASAP! No contract or trainers bs just straight fitness.

author-img

Clean facility, lots of machines that are in great shape. Ladies restroom and shower facilities are clean as well. They have lots of different group exercise programs if that is your thing. I highly recommend Gold's Gym. I wish they were open at 4 am since I have to be to work by 6 am.

author-img

If you are looking for a basic gym membership, golds is for you. In my experience Im just here to work out and this location provides just that. Lots of space and different equipment. They are in the middle of updating the place so it has a very rugged feel to it but has working bathrooms and lockerooms. Front desk staff is super nice and friendly. Extra clean environment. Would definitely recommend golds. No swimming pool here but they do have general classes and cycle classes!

author-img

It is a good gym but they need to expand. Good equipment for most everything but hardly anything for core. Even at 5am it is a bit crowded. 24hr access is almost a necessity for many work schedules, which this facility does not offer. Great otherwise.

author-img

This gym does not have a sauna nor a pool/whirlpool any more! That was some of the main reasons why I joined this gym! I could have just joined Planet Fitness for $10 a month for what I receive from this gym. But I will be looking at 24 Hours Fitness and LA Fitness for the amenities that I require after a good workout, since I can't receive it Gold's gym anymore!

author-img

Canceled my membership in November 2020. Was told on three separate occasions that my reason for ending my contract was significant enough that I would not have to pay the cancellation fee. On the third time after having to call multiple times the manager told me they would personally take care of it... well... I’ve since been charge three more times and have not heard a word. Golds was my favorite gym on the planet and I planned on going back as soon as I could. Not anymore. They lost me for sure and I will never be back nor will ever recommend it to anyone again.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 110 reviews.

The address is: 505 N Hwy 77, Waxahachie, TX 75165, United States .

The contact number is +1 972-268-7828

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos