Gold's Gym Waxahachie

Awesome gym with awesome people. I'm not even someone who enjoys working out, but this place inspires me!

Even after you've cancelled your membership they will continue to bill you. Our bank put a stop on them and they still try and hit our bank. We did the month to month membership.

Great gym. Employees are very professional. Just one question , Why does the gym open at 8am on weekends?? I have spoke to many members and they seem to have the same question. 6am would be awesome. Thanks

My entire family has dealt with Sandra at Golds Gym and every single time we have to go through her everything is a huge deal. She gives off nothing but a snobbish attitude. Most recently I went to the gym to get a refund for an un-contracted contest and when I came in she LITERALLY sat me down and interrogated me and told me I would need a doctors note to get my money back, and THEN she insulted me by telling me to "settle down" after all I said was I don't need to bring a doctors note or explain anything I just want our $65 dollars back. She went on to say "are you done?" She is completely unprofessional and rude. I feel sorry for anyone who signs up through her; my sister recently signed up there and went to someone else and the customer service was a completely different story. This woman SANDRA needs to re-do her training or find a job where she can actually act like she has some authority because obviously that's what she wants.

Good gym! They could do a better job with making sure restrooms stay clean. Also it seems like if a machine breaks it takes forever for them to fix it. Good selection of equipment though.

They've got plenty of equipment and I've only rarely had to wait to use the machine I was waiting on. Every employee I've ever come in contact with is very nice and accommodating. I highly recommend this gym to any, and everybody looking for one.

Billing is atrocious. They set up two accounts for me when I signed up and took 6 months to resolve it. Now, they keep hitting me with late charges even though I've updated my card. They're also confrontational when asking why I'm being charge what I am. I never have a problem with the Preston center location in Dallas but the waxahachie one is a joke when it comes to operations.

If i could give it 0 stars i would. This gym only cares about how much money they can con out of you. When your contract is up even when you follow the steps to make sure your membership is cancel when the contract is up they will still charge you and claim you never cancel after showing proof forget about a refund they will not the customer service sucks. No body up there does their job especially Tory she definitely don't know how the hell to be a manager... this place sucks it's like a colt it's hard to get out of once you sign up... consider another gym

This gym is pure perfection. It has everything you need, from a half Olympic size pool to a cinema room with cardio equipment and everything in between. They keep the gym super clean and everything works great. So much better than anything we've had in Waxahachie, ever.

Love Barre with Sandi. The staff is amazing! It's a second home for me. My kids love the play area and ask when they can go. Cardio cinema and pool are great. If you have a question. Anyone of the staff will be happy to help. I rate it A++ And, lots of people my age and so any classes to meet new friends at any fitness level including Silver Sneakers and kids age 10 and up can work out too. I'm so satisfied. Glad I made a change.