Gold's Gym Waxahachie offers an impressive array of fitness equipment and friendly staff dedicated to maintaining a clean and welcoming environment. The gym caters to various fitness enthusiasts with its diverse equipment and classes, including a cardio theater and pool facilities. Members appreciate the accommodating and helpful staff, ensuring that all equipment issues are resolved quickly. The gym also emphasizes cleanliness, which is a significant plus for many users.
However, there are frequent complaints regarding their billing practices, making membership cancellations challenging and often resulting in unauthorized charges. The management policies have also been criticized for their lack of responsiveness and transparency. Those sensitive to loud music may find the environment less ideal, especially during spinning classes.
Pros:
- Wide range of fitness equipment and classes
- Friendly and helpful staff
- Clean facilities
- Quick equipment repairs
- Cardio theater and pool
- Welcoming atmosphere
- Encouraging community
- Respect for cleanliness and mask policies
- Friendly environment for all fitness levels
Cons:
- Challenging membership cancellations
- Unauthorized charges reported
- Loud music during spinning classes
Location / Contact
- Address: 505 N Hwy 77, Waxahachie, TX 75165, United States
- Phone:+1 972-268-7828
- Website:goldsgym.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 505 N Hwy 77, Waxahachie, TX 75165, United States .
The contact number is +1 972-268-7828
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
david bahena
3 years ago
Thoroughly enjoy this gym. Good for anyone who is truly into weightlifting or getting into shape. I have no complaints about the monthly fee or being overcharged. I put 4 stars only because sometimes there is some annoying members (not much the gym can actually do about that)
Janett Garcia
3 years ago
Seriously one of the best gym's I've been too. Staff is great, equipment is always up to date and clean. Even during busy hours- the equipment is spread out to where you are not bumping into anyone.
Kellye Justice
3 years ago
Tried to cancel a membership during COVID shutdown via email to corporate to inquire on how to do. Only a canned reply. No email notice of local gym reopening and then charging. Upon cancellation still required to pay another 30 days even though we tried to cancel earlier. Yes- signed agreement on enrollment but not having a way to cancel and then being required to pay for the 30 day period is not right. Was told we could have sent a certified letter during this time but if they don't answer the phone or reply to email-who is going to sign for it? Now I understand more of why they are in bankruptcy.
Lee
4 years ago
Great place, just so busy and that is not for me. That said, good hours and staff.
Kristine Henderson
4 years ago
DO NOT SIGN UP WITH THIS GYM!!!! They will keep charging you after you cancel your membership.
Jessica Kelly
4 years ago
Awesome, friendly staff + a variety of clean, well kept equipment = 5 stars!
Dominic Pryor
4 years ago
5 star potential, 2 star staff. Completely disappointed anytime I have to deal with any of the staff.Unfortunately this is the best gym in town.
Amanda Cortes
4 years ago
Great place, was super happy that this facility has a well maintained pool.. Watch the busy hours if you're looking to go when it's slow
masongeek
4 years ago
Definitely the best gym in the area, for a little bit more in pricing compared to other gyms you get amenities like, a sauna, a pool, a theater, and a much larger gym, honestly worth the extra money if you want a good gym
George Vanpool
4 years ago
Wait 10 min in line to speak with staff.The appointment I made;the trainner was with someone else.Golds said sorry.How about later today.I don't have time for place that forgets or not pay attention...