Located at 1221 Church St, Colleyville, TX, Life Time offers top-notch fitness amenities in a pristinely maintained facility. With a diverse range of exercise equipment, classes, and friendly, professional staff, this gym is designed to meet the needs of diverse fitness enthusiasts. Whether you're looking for yoga, personalized training, or a refreshing swim, Life Time ensures a quality experience.
Despite its positive attributes, Life Time has received mixed feedback from members about its administrative practices and customer service. Issues such as unauthorized charges and poor management response to complaints have been reported. This high-end gym, while offering premium facilities, faces criticism about its handling of memberships and billing inconsistencies.
Pros:
- Clean and well-maintained facilities
- Diverse range of exercise equipment and classes
- Friendly and professional staff
- Excellent amenities including pools, spa, and café
- Extensive operating hours
- Quality childcare services
- Highly qualified trainers
- Spacious environment even during peak hours
- Good customer service and welcoming atmosphere
- Effective cleaning and safety protocols
Cons:
- Issues with unauthorized charges and refunds
- Inconsistent customer service
- High membership and additional service fees
Location / Contact
- Address: 1221 Church St, Colleyville, TX 76034, United States
- Phone:+1 817-581-4000
- Email:[email protected]
- Website:lifetime.life
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 1221 Church St, Colleyville, TX 76034, United States .
The contact number is +1 817-581-4000
This service is listed under Gym .
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Cameron Haggerty
3 years ago
Clean gym, defintiely your money's worth! Linda and Carly in PT are great! They got me signed up on 60-day and are helping me achieve my goals with GTX!
M G
3 years ago
The manager, Lisa, deserves to be fired!!! Treating members so disrespectfully. She obviously has a terrible ego and power trip issues. Shame on her and shame on Lifetime for allowing this to happen! People PAY to be here. Not the other way around.
Brenda Daily
3 years ago
My journey began with Candace, the sales manager. What a wonderful ambassador. And Matt, a trainer, is getting me on the right path. Fabulous equipment. Amazing surroundings. Love this place!
Tiffany Connealy
3 years ago
I actually give 0 stars; I was forced to give one to be able to post. Filing criminal trespass charges against a patron because he removed his mask before the manager thought it was appropriate is despicable. The manager in the video I watched was rude, disrespectful and condescending. Nothing more than a bully trying to impose her will upon others.
Computer Sloth
3 years ago
If you are worried so much about the coronavirus, then close your doors, stay at home, and enjoy your bankruptcy. People cannot work out without being able to breathe. The manager's behavior was nothing short of despicable and unprofessional.
Kishen “KB” Rao
3 years ago
Wearing a mask to protect others is an intentional act of kindness.Thank you Lifetime Fitness!I have been a member for almost 15 years now. During this pandemic I do not feel comfortable to come. However, I thank you for understanding and applying this intentional act of kindness.We are not 5 years old. It’s a piece a cloth....cloth.
Adrienne Harp
3 years ago
I feel like management is not interested in retaining older customers. Management in general has gone downhill since the reopening, questions and problems are met with rudeness and derision. This Lifetime needs an attitude makeover and a reminder that we PAY to come here!! I have been a member since 2007, and the current management team is the worst I, and many others, have experienced!
D Chiz
3 years ago
This gym is the WORST. They will actually call the police on you AND revoke your membership if you remove your mask while you work out. What an embarrassment. With all the talk about high risk areas, the gym should be the safest yet this gym chooses fascism over freedom. I will NEVER enter the doors of another Lifetime fitness ANYWHERE.
YinDao
3 years ago
Exceptional facility. Nice gym goers. Service by management is lacking.An additional charge has been added to mine and other accounts without consent.Upon an internal review submission Leslie called and left a message about reinstating the LF bucks, but did not return my call.I recommend no one get LF Bucks, unless you’re immediately going to use them.
Ahmad Abukias
3 years ago
Been a happy and loyal customer of this gym, until I had my encounter with the manager Alycia. She was very disrespectful and rude. As I was trying to discuss the issues I was having with my account, she couldn't even give me the courtesy of looking at me and talking and was blatantly looking at the screen in front of her. At one point, she was even mocking me. I will be discussing my encounter with her as a whole to corporate. Absolutely appalled that a manager for a gym with this magnitude has such behavior.