Planet Fitness on East Mason St, Green Bay, WI, is a budget-friendly gym open 24 hours from Monday to Thursday and till late on weekends. It provides a wide range of updated workout machines, a clean environment, and a professional staff. Their Black Card membership offers additional perks like hydro massage and the ability to bring a guest. However, customer service has been inconsistent, especially regarding billing and membership cancellation issues. Despite some critiques, many members appreciate the variety of equipment and the welcoming atmosphere.
Frequent cleanliness and a non-judgmental environment make it a preferred choice for many fitness enthusiasts in the area. Nonetheless, limited weekend hours and unresolved billing issues have caused frustration for some customers. The facility could improve by extending hours on weekends and addressing customer service concerns more effectively.
Pros:
- Clean and well-maintained facility.
- Updated equipment.
- Open 24 hours from Monday to Thursday.
- Budget-friendly membership options.
- Black Card perks like massage chairs and bringing a guest.
- Friendly and helpful staff.
- Non-judgmental environment.
- Hydro massage and tanning available.
- Variety of workout machines.
- Not usually too crowded.
Cons:
- Inconsistent customer service with billing issues.
- Limited weekend hours.
- Difficulty canceling membership.
Location / Contact
- Address: 2350 E Mason St, Green Bay, WI 54302, United States
- Phone:+1 920-544-8191
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 70 reviews.
The address is: 2350 E Mason St, Green Bay, WI 54302, United States .
The contact number is +1 920-544-8191
This service is listed under Gym .
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Tera trepanier
2 years ago
Yesterday May 10th the woman working the desk was very rude and very unpleasant. Normally the staff here are so nice.
Charles Hydrick
2 years ago
This facility is a must-see it will truly blow your mind on how clean friendly and state-of-the-art a must visit if you're in the area check it out
Michelle Duncan
2 years ago
It's clean, it's not too busy, there is every type of excercise equipment I could ever think to want, and it's $10 a month. However, I think the selling factor for individuals (like myself) just getting started, is the fact that "no judgement" is plastered on virtually every surface and there are people working out there of every age and weight.
justin koene
2 years ago
Staff is very friendly. Staff is always willing to help.
Danica
2 years ago
Friendly staff and always welcoming when I come in.
Breanna Habeck
2 years ago
Gym is always clean and the staff are very friendly!
Stuart Engelman
2 years ago
Great place to work out! Super clean and staff is always friendly!
R M
2 years ago
All planet fitness are cheap because they got nothing talking about equipment they just have a bunch of cardio machines that's all...is a waste of time for people who really wants to bodybuild
Kelli Sager
2 years ago
Super friendly staff and really clean facility!! Love working out here!
Jacquie Jones
2 years ago
The staff is friendly and helpful. The facility is clean. Dani gave a great tour and answered all my questions