Gold's Gym Brassfield

Great gym. Never had issues and never have the "lunks" that Planet Fitness whines about. Instead the staff is very helpful and are often working out as well and will answer any questions about working out.

This is a piss poor facility. I signed up on 3/1/2017 paid over $80.00 then 5 days later get charged another $80.00. So I decided that I was canceling my membership because I don't have the time nor the money to throw away. I sit down with a Manager "MARK" who tells me not to cancel until he can call he back 2 days later... which he never did so I go I to cancel my policy yesterday 4/4/2017 and the charged me another flipping $80.00!!! I call asking why was I charged when I was told to cancel before the 5th of the month they tell me I have to give a 30 day notice. I was told so many lies by the people at this facility. This not a trustworthy company... I will be posting this on every social media site I belong to get the word out about how Gold Gym treats their members!Kenyon R

Great gym with all the equipment needed for training each and every body part! Even well stocked with foam rollers and different weighted bands. It's always super clean! The only negative comment I have is for the huge fan that runs near the middle of the floor/turf portion. It will honestly ruin a great workout because it dries your sweat up and all the heat your body had will be gone if you lift anywhere near this fan. Needs to be ran on a lower power or anything to help it. Especially when it's pouring the rain outside and people have gotten wet prior to coming in the facility. Fan comment has been noted by several workout buddies in our group.

I've been a member for about two months now and was a member of this facility when it was under the Rush's ownership. Not much has changed, decent equipment friendly staff. It has lots of extras people look for in a gym sauna, pool, group exercise classes, and even a place to have your kids play. Overall it's a decent gym, better then what I was using prior indefinitely. I few minor things I wish they had, one in the locker rooms (mens) I have to dress professionally for work and with my morning sessions I bring a suit bag for my clothes but there aren't any place I can hang it up and the lockers are pretty cramped so my clothes get a little wrinkly. Secondly the second power rack is a little messed up, and the dead lift platform is obnoxiously close to the rack. Other then those little thing not a bad gym, but it's not a very social gym aka good luck getting a spotter.

I've been coming here for almost year now-I've had nothing but good experience. It's constantly being cleaned, the equip seems to be repaired timely, the staff is always friendly. There's plenty of equip avail overall (tho another ab crunch machine may be nice since it's often in use).

Good luck cancelling. And don't be surprised when the charges are much more than what you asked for. Worst gym in Greensboro

I am completely dissatisfied with this company's billing department. They've been asked multiple times to cease billing our account and cannot seem to get it straight. Promises will be made that "this is the last time, it won't happen again" and then two weeks later, we get billed again. I have finally told them that any further charges to my account will be reported as fraud, and perhaps THAT will get their accounts receivable department to DO THEIR JOBS and stop debiting my account for a membership that I wish I'd never had. (Maybe this is a strategy??? Stress people out by not being able to get your act together for months on end so they'll work out more?) Either way, be very careful should you decide to share a bank card with this company. They'll have no problem charging it, but can't seem to get it straight when you no longer want them to bill you.

I recommend any gym, but Gold's.  Gold's corporate has the worst customer service I've spoken to in many years.  I truly feel as though the gym has stolen from me...not once, but twice.  Most recently, I called to cancel and instead of honoring the agreement I made with the Rush, they billed me for 2 full calendar months of gym use after my cancelation.  On top of that, the customer service representative repeated to me twice that I would not be billed again.  That was a lie.  Prior to that, I tried to cancel the Elite portion of my membership which would save me $10 a month.  After taking the extra $10 dollars from me 3 consecutive months after the cancellation, I finally got it stopped.  It took several phone calls and visits to the gym each month to finally get the Elite portion dropped.  Did they give me the $30 back???  Absolutely not!  DO NOT GIVE THEM YOUR BANK ACCOUNT INFORMATION.  In my experience, they will take your money with no chance of getting it back should a problem arise.

The take over by Golds Gym of the The Rush is disappointing. Sure no one likes change. In this case however, the tired and stale brand of Golds could have taken some pointer from The Rush.Does the brand always require the gyms that Golds takes over be drab gold and brown colors? Look no further then Google to see that their logo changes ever day... What is so bad about some color in a gym? It would be hard to find worse colors to paint a gym as they decided on.No wonder why there has been a revolving door of CEO and owners and lets hope that Aaron Watkins can see the light and create a brand of gym that meets the need of people today....I, for one see good growth platform for gyms using technology and "lighten" up the brand.... it very tired and old.Just my two cents...

None but they took my money only had limited time to get a workout in and it was the closest place to me wanted to get some free weights in line was already there on bench so I went back to front to ask for a refund for the day pass and was told they don't give them even though I touched nothing. I couldn't believe yhe rudeness of the employees and the lack of help not even offering any they would rather sit around and talk to each other there was a few working but not many. Damn if I will ever visit another and I recommend you use another gym.