Gold's Gym Brassfield in Greensboro, NC is a well-equipped facility offering a wide range of fitness amenities, including a clean space, various workout machines, and friendly staff. Many visitors praise the welcoming atmosphere and knowledgeable trainers, making it a popular choice for fitness enthusiasts. However, several reviews cite issues with the cancellation process and the maintenance of certain amenities.
While the gym has high-energy classes, personal training sessions, and diverse equipment, some patrons experienced problems with overcrowding and inadequate cleanliness. Frequent complaints also include policy discrepancies regarding memberships and the need for facility renovations. Overall, it provides a solid environment for workout routines but may need improvements in customer service and maintenance.
Pros:
- Well-equipped with various machines and tools.
- Friendly and knowledgeable staff.
- Clean facility and well-maintained locker rooms.
- Offers an all-ladies workout area.
- Good range of fitness classes and personal training.
- Extended opening hours.
- Support for a healthy lifestyle.
- Helpful customer service from select staff members.
- Lap pool, sauna, and basketball court available.
- Positive community atmosphere.
Cons:
- Issues with membership cancellation and billing.
- Overcrowded during peak hours.
- Some equipment and amenities poorly maintained or out of order.
Location / Contact
- Address: 3711 Battleground Ave, Greensboro, NC 27410, United States
- Phone:+1 336-478-0370
- Website:goldsgym.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 110 reviews.
The address is: 3711 Battleground Ave, Greensboro, NC 27410, United States .
The contact number is +1 336-478-0370
This service is listed under Gym .
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DAMIEN BUSICK
4 years ago
All around good gym. Big and clean cardio area. Free weight and bathrooms are clean and nice. I would have gave 5 stars, but they decreased hours. One more thing ALWAYS lock your lockers I was there at 10pm the other night and saw a guy opening all the unlocked lockers looking around.
Lakisha Word
4 years ago
I am very disappointed in how I have been misled as I have tried to cancel my membership. I have been trying since July to cancel and every month they continue to debit my account. First I was told all I had to do was complete a form. Then in August I receive a email saying that they are trying to debit my account. I called the gym in August and they said "once you cancel it takes another month" so I said ok and asked will this be the last payment taken out and they said yes. Then I get another email in September saying they were trying to debit my account and I called again and said that I was told that my account will not be debited again. However now I am being told "oh you signed up for a year's contract. That is incorrect. When I signed up I signed up for a month-to-month. I did not want a year contract. Now I'm being held to something that I did not sign up for and I am very disappointed. Not only did they debit my account the monthly fee but also a late payment fee!!! Overall we enjoyed our experience however I believe they are being deceitful. I keep getting different answers. I just want them to stop taking my money and be honest.
Moe Helmy
4 years ago
It is a great place to work out with lots of equipments and machines. This place was formally the Rush24/7. It was a fantastic Gym. With the Gold's GYM buyout towels have been eliminated and sanitation went dramatically down. The showers area needs cleaning and tiny and flys control!!!?
DiNisha Peterson
4 years ago
They really should do a better job of keeping it clean. And while they do have a lot of equipment, most of it is old, raggedy and needs to be replaced. Love the pool area and overall its a nice gym, just dirty. The members should also do a better job of putting things back where they belong so it doesn't look so messy. But staff need to do a better job of sweeping, mopping and checking the equipment
Robert McLymore
5 years ago
Nice Gold’s gym location.Has everything you need packed into one gym location. Even has a indoor pool at this location.
Adam Joh
5 years ago
They do play with people's money. Not honest. To all these 4 or more stars raters, wait until you decide to find a better gym.
Abdullah Alamro (alamro95)
5 years ago
Worse gym I have ever been to. Management only cares about your money and not you as a customer! Horrible experiences and wouldn’t recommend to anyone.
Allan Davis
5 years ago
Have been going to this gym since it was the rush. One of the main reasons I have stayed is because it has always been open 24/7. Now that they are changing I will probably have to take my business and my families business elsewhere
Timothy Kim
5 years ago
gym is average, a little dirty and packed but i can make it work. what i can’t work with is the new hours. terrible, i hope the money they save is worth it because they are going to lose a lot of customers. only signed up because it was 24/7, no reason for me to stay now.
Colin Jones
5 years ago
Love the place. I've been going here for three years and they stay on top of the equipment. Staff is really cool too. Once you become a regular, you will begin to know everyone here.