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Planet Fitness in Greensboro, NC, provides a welcoming and clean environment for fitness enthusiasts. Located at Golden Gate Shopping Center, this gym is known for its friendly staff and affordable membership options. The facility is spacious and features a variety of machines and equipment to cater to both beginners and experienced gym-goers.

However, the gym has its downsides, such as limited availability of free weights and mats. Additionally, members have reported issues with equipment maintenance and crowded peak hours. Despite these, many appreciate the judgment-free atmosphere and excellent customer service that Planet Fitness offers.

Pros:

  • Friendly and helpful staff
  • Clean facility
  • Affordable memberships
  • Variety of machines and equipment
  • Spacious environment
  • Judgment-free zone
  • Convenient location
  • Good for beginners and experienced gym-goers
  • Great customer service

Cons:

  • Limited free weights
  • Crowded during peak hours
  • Equipment maintenance issues

Location / Contact

Rating Stats

4.5

out of 5.0

14 reviews
5.0
3 reviews
4.0
5 reviews
3.0
12 reviews
2.0
76 reviews
1.0

Reviews (110)

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" O " was super helpful, courteous and professional. I really appreciate the warm welcome from the staff each time I come in. Thank you!

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A nice place to work out. No frills and no problems. A great gym at a great price with plenty of machines available for everyone.

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I liked coming to this gym, it’s very clean and everyone is very nice. If I lived closer I would come to this particular gym all the time

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Great facility! Friendly, helpful employees, great equipment. And so clean! I look forward to going back tomorrow!

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Great environment, tons of machines, and class options. Everybody's super friendly, and the staff members++, definitely a great place to get the job done! Clean, cool, upbeat!

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The staff members are nice, the facility is always clean, and the hours of operation are great wish they would go back to 24hrs though

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Just rejoined. Sadly, they do not enforce the mask policy. I am not a Karen or a Ken but I do expect to feel somewhat safe when I workout. The lack of responsibility on the part of Planet Fitness and the lack of personal responsibility and respect by many of the members is saddening.

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The staff is very friendly and the overall facility is very clean. Thankful for the past years when I brought my special needs brother now in Heaven, the staff treated him/us second to none. Very thankful.

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Did have 4 stars but going lately 2021,I noticed a few things. 1 the WiFi in here is terrible!!! It alway knocks me off which messes up my work out . I’m spend most of the time trying to fix my music because of it. They need to upgrade or get better service. #2 the speaker music in the 30min side room is way too loud. I don’t really care for what they be playing which is my I wear head phones and try to listen to my own music when the WiFi allows. Please turn it down in them side rooms. #3 a lot of times walking in to the gym it really smells bad. It’s a gym I get it up air fresheners and things like that wouldn’t hurt. # last thing is they don’t have a roll machine and most all others do. It would be nice if the had one. Other then that the place is clean and the workers are kind and welcoming.

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Today was awful the young black pregnant woman working at the front was rude and cussed at me all because she breached my privacy by disclosing what my balance was out in the open which I felt violated num one...so I asked her why did she openly reveal my account she claimed I asked her to, but I didn't at ALL then I tell her that was out of order she says to me "we not doing this today" then I'm now on five as a member and customer and now I'm literally heated she yells at me an say you can't use this planet fitness. Number one she was the one who disrespected me and was talking about me to other employees an customers I may add...then she was like you better go now and she was rolling her neck with a completely nasty attitude.....now I'm upset and didn't get a chance to go in gym ..so now I'm violated, cussed at and treated very unfairly....I need a district manager and manager to contact me right away.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 2226 Golden Gate Dr, Greensboro, NC 27405, United States .

The contact number is +1 336-763-1568

This service is listed under Gym .

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