EōS Fitness

Wow, the staff here are so very nice. I was very impressed with the gym. I got a membership for my high school aged son, and he is loving it so far.

I have been going to Eos for the last 6 years or so they have been in Vegas..I keep to myself and do my workouts..I'm a disabled veteran with PTSD and panic attacks among other issues.. I've always used working out as a way to reduce stress and work out anxiety..That was until today...I showed up at 3:30 am ish.. where I was informed that my slim body builders tank top that shows most of my chest is no longer acceptable gym workout attire..The worker was kind and was just relaying her managers orders.. I don't fault herSo here's the thing.. I liked Eos because they didn't babysit the world.. I've seen men workout without shirts.. Women workout with nothing but a sports bra on..The gym isn't supposed to be a place where I need to be babysat by a manger on what they think proper gym attire should be.. We don't buy uniforms to go the gym..If you're going to enforce this rule.. Then enforce it.. no TV shows or movies that show guys without a shirt on.. no topless guys playing basketball.. And the pool is laughable to enforce it in.It's a ridiculous rule and I'm not going to go out and buy a shirt just cause you can't handle a tank top.. (and yes I only own slim tank tops and gym shorts.. Seriously lol)If you don't like guys without a shirt on (or in my case a body builders slim tank top) then maybe a gym manger or the workout business isn't the best job for you..I go to workout my frustrations and I couldn't even finish my workout today cause I had a big panic attack that the place I go to as my solace is no longer welcoming to me being me.. and I've spent to much of my life doing what others say and following dumb rules that I no longer put up with being babysat by the world.So two choices present itself to me.. you can leave me alone and not babysit me and what I wear to workout in.. or you can cancel my membership cause I refuse to be babysat at a gym by saying my tank top doesn't cover enough..By the way.. if you look out the window.. You live in Las Vegas/Henderson. stop trying to say what people can and can't wear.. as long they're legal.. It shouldn't matter..Signed a Disabled Veteran who no longer feels welcomed

Machines are dirty, the little manager lady lets people leave big backpacks on the floor for people to trip on (I asked her and she said it's fine!) The rules on the wall say different but ok... When someone trips and hurts themselves maybe they will know why they have those rules. Everyone is friendly when you sign up, once you do, they can't be bothered.

It is convenient. You don't have long waits to use the equipment. The staff is friendly and helpful. Everything is clean and in working order.

worst customer service ever, speaks in condescending tone and never resolved issues. staff just dismiss issues and complaints. also staff keeps trying to advertise their products. No respect towards customer whatsoever.

Everything is good. I just don't agree with a $50 annual membership fee. On top of the monthly.

I love the noon Forever Fit classes but ya gotta add a Thursday class!! Its the only day missing 😉 …

AVOID THIS GYM OR YOU WILL PAYI signed up for my first month to try out the gym. My personal trainer cut my 30-minute training session 20 minutes short and said, "I gotta go do something." After I saw where he went he was laughing and joking with another employee.After seeing how unprofessional these people were I went home and called an employee who said they would get a manager to help me cancel my new membership with no fees due to the unprofessionalism and being humiliated. They hung up on me and immediately blocked my phone number from calling. I was never rude. I'm a former Ritz-Carlton employee who knows how to talk respectfully to people despite how upset I am.I went back in person and the same gentleman who was my personal trainer said he'd help me. He said my membership was cancelled and that they would not refund my monthly payment, but that they also would not charge additional fees, and not to worry, followed by "I have to go eat lunch now" before I could ask any questions or get it in writing.3 months later I started receiving calls from a third party billing company in China. I was then hit with a collections call asking me to pay $180 for EOS Fitness. My credit score also dropped by 54 points. My previous score was 800.In my history of gym memberships I have never dealt with such an unscrupulous company.You guys need to make it right!

Just signed my son up. They offered one training session, so he can get some more knowledge on working out properly. I said he doesn’t need it, but they pushed it and I said ok. I even asked, can he just come in or does a parent need to be there, bc he goes with his older brother. They said nope, parent doesn’t need to be there. I know there is liability stuff, so it seemed weird but ok. I called yesterday at 1:15, bc his appointment was at 2:00, to make sure he was good. The lady on the phone pulled up his account and said nope, he is good to go and a parent doesn’t need to go. My older son took him and when he got there, they said oh, your trainer called out today so come back tomorrow at the same time. Seriously, you pulled everything up at 1:15 and you couldn’t tell me that?! Then he goes today, like he was told, and they refused to do his session bc a parent wasn’t there to sign! Are you serious?!I’m ok with going and signing. I get liability, but that is why I asked multiple times about it! Each time being told, “No”!Most of the staff and trainers are young teenagers/adults! Management needs to get their staff trained better!I have also heard from the older teenagers that they have some rude staff! One more issue and we will cancel memberships and find another place!

Everything seems to have a broken tag on it so you can only have access to about half the equipment at this location and the same person seems to be using the only working recovery chair every time I am there, no matter the time of day. Besides that, the workers are very sweet. The kids room manager might be my favorite person there, she is so on top of her department and I feel completely at ease leaving my baby there.I just wish they would fix all the broken equipment. I also go to the sunset/Stephanie location for the newer and larger space but the workers there are the worst.Can y’all just flip flop the workers? If they did that, at least one location would thrive.