Planet Fitness at Southwood Square Shopping Center in High Point, NC is a well-maintained gym known for its friendly staff and cleanliness. This location operates with convenient hours during weekdays and offers a variety of equipment, including top-notch fitness machines and amenities like massage chairs. The gym is affordable, making it an attractive option for many fitness enthusiasts.
However, some members have noted issues with customer service and the ability to bring personal equipment, as well as concerns about the gym's hours and rules. Despite these drawbacks, the gym remains a popular choice for its positive atmosphere and well-maintained facilities.
Pros:
- Friendly and helpful staff
- Clean facilities
- Quality equipment
- Affordable membership rates
- Convenient weekday hours
- Good range of amenities
- Professional and polite staff
- Well-maintained locker rooms
- Hydro massage chairs are a perk
- Positive atmosphere
Cons:
- Limited hours on weekends
- Customer service can be inconsistent
- Rules about personal equipment
Location / Contact
- Address: 2850 S Main St, High Point, NC 27263, United States
- Phone:+1 336-223-8594
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 2850 S Main St, High Point, NC 27263, United States .
The contact number is +1 336-223-8594
This service is listed under Gym .
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Its Me
4 years ago
Friendly staff, never feel judged & so many great machines/tools to help you get your body the way you want
Austin Harper
4 years ago
I bought my membership online, when I walked in the staff was very friendly and helpful The gym was clean and so was the locker rooms.
deedra terry
4 years ago
I have been a client at this planet fitness for almost 2 years…They keep plenty of my money when I don’t have time to work out… And have never waited to draft money out of my account just because I didn’t have it, so how come whenever I went in they tell me that I have a late fee?… And then I have to pay or else I can’t work out? Not only did it takeoff 10 minutes of my break time where I was on my lunch break to come and work out, but I also spent 15 minutes trying to transfer money to my account when it could’ve easily been waived or added to my next draft on the 13th… The lady said that it was because there was a new management. Well in my opinion that is a poor management tactic! It’s a shame that you would turn somebody away from their work out on their lunch break over five dollars and 50 Cent.
Elias Castañeda
4 years ago
It's open now! This guys take really serious about the cleaning. You'll be safe working out here. To many machines for just few people, which is great! Also great Customer Service.
Eddie Sexton
5 years ago
Best Gym Ever hands down. I’ve been a member of many gyms & finally someone got it right. Best investment I’ve made
Lion Heart Horse Ranch
5 years ago
Great place to workout! I just wish there were more members. The place stays empty.
Zemiyah Powell
5 years ago
One of my favorite locations to visit. Very up to date and the coworkers are wonderful. Overall great environment
Brad Wooley
5 years ago
Way too crowded. Dont even try to go between 4 and 9 PM. Who cares if its only $10 or $20, all the machines are taken and the tiny dumbell area is full.
Mo Hussain
5 years ago
Friendly staff. Good equipment. Plenty of parking. Easy location to find. Gets a bit crowded sometimes at benches but treadmills and other cardio exercise machines are always available.
Rob Jordan
5 years ago
I can definitely tell that I'm only paying for the right to walk through the door. The staff is just taking up space. Completely rude and useless.Regretfully, I paid for a one year membership which only allows me to go to this particular location. I'll never do businesss with PF ever again. Melanie at the front desk..customer service is not your forte.