24 Hour Fitness located at 5070 Richmond Ave., Houston, TX 77056, offers 24/7 access, allowing members to work out anytime, including early mornings and late nights. It stands out for its variety of equipment and classes, catering to diverse fitness goals. Friendly and helpful staff contribute to a welcoming environment. However, issues like cleanliness, maintenance, and inconsistent customer service have been reported. If you value flexible hours and a well-equipped gym, this location could be right for you. Addressing these concerns could significantly improve the overall experience.
Pros:
- Open 24/7 for flexible workout times
- Wide variety of equipment
- Diverse fitness classes available
- Friendly and helpful staff
- Convenient location
- Good safety measures in place
- Positive atmosphere generally
- Clean and maintained by staff
- Engaging group exercise classes
- Helpful trainers available
Cons:
- Inconsistent cleanliness, especially locker rooms
- Poor maintenance of equipment reported
- Unpredictable customer service experiences
Location / Contact
- Address: 5070 Richmond Ave., Houston, TX 77056, United States
- Phone:+1 713-963-9644
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.0-star.
This business has 120 reviews.
The address is: 5070 Richmond Ave., Houston, TX 77056, United States .
The contact number is +1 713-963-9644
This service is listed under Gym .
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Tom Peacock
7 months ago
Great gym and I love it. Very convenient lots of equipment.BUTI just had a cable cross machine cable break in two while I had 50 pounds on it. That is dangerous and could have injured me if I had been doing a different exercise.They need to get a more rigorous inspection routine.The gym responded by immediately put all the CC machines out of service. Good for them. I’ll raise my star rating for that.
Azzy E
7 months ago
I usually don’t write reviews (like EVER) but this place is DISGUSTING. bathroom is DISGUSTING. The entire locker room is DISGUSTING. I talked to management and he just said “ok”. I switched over to this gym because they are 24/7 but after my first day here I will be canceling my membership. You would think for the price & location it would’ve been better quality. Save your money and time and stay FAR AWAY from this location 🤮
Steve Prats
8 months ago
Not the newest but they do a good job keeping it up, clean and engaging. Great classes. And front desk checking staff is by far the best!
Jeffrey N
8 months ago
Just got a membership today. Manager snd Abby were both nice and helpful. So far so good. Not too crowded. Clean and lots of equipment.
Pdonk Gtr
9 months ago
Lots broken Machine looks like d Member doesn't really care also don't know how to use them..also lots squiking Machine they probably need 2lubricated more if lotsMembers coming..lots suspicious activity slso in d Parking lot especially after dark not much security around..beware they following u home..go 2Police Station or Fire Station if they follow u..aware their Vehicle also take their License Plate n reported 2d Police..might b Dangerous..
Rhys Ian Ames-Meiling
9 months ago
Ms. CoCo had the restroom so clean . She is such a sweet girl .
K
9 months ago
Omg the bathroom was so clean tonight , I've never regret seen it this clean and she was so sweet . Thank you Ms. CoCo !!!!!!
Jonathan Gonzales
9 months ago
This lady by the name Ms Coco is a very sweet person, takes care of the members and keeps the place clean
Eglee Garcia
9 months ago
Miss CoCo had that restroom smelling so good . It was so clean . She is sweet and the best🩷🙏🏻🙏🏻🙏🏻🫶🏻🫶🏻🫶🏻 …
Patrick Shanklin
9 months ago
Was looking for a new gym since my gym has closed locations. Wanted to give this gym a try. Signed up online for a guest pass. Came in and two guys were lounging behind the desk. I tried to get checked in. The guy denied me entrance and said I couldn’t use the guest pass, because I was a member for one day last year. Even though on the guess pass, it clearly states as long as you were not a member or guest in the past 6 Months. The old membership was cancelled within 24hrs due to finding out they didnt have towel service. So because of that I did not get to try this gym. Guess I will give LA Fitness a try to see if they have better customer service.