24 Hour Fitness located at 5070 Richmond Ave., Houston, TX 77056, offers 24/7 access, allowing members to work out anytime, including early mornings and late nights. It stands out for its variety of equipment and classes, catering to diverse fitness goals. Friendly and helpful staff contribute to a welcoming environment. However, issues like cleanliness, maintenance, and inconsistent customer service have been reported. If you value flexible hours and a well-equipped gym, this location could be right for you. Addressing these concerns could significantly improve the overall experience.
Pros:
- Open 24/7 for flexible workout times
- Wide variety of equipment
- Diverse fitness classes available
- Friendly and helpful staff
- Convenient location
- Good safety measures in place
- Positive atmosphere generally
- Clean and maintained by staff
- Engaging group exercise classes
- Helpful trainers available
Cons:
- Inconsistent cleanliness, especially locker rooms
- Poor maintenance of equipment reported
- Unpredictable customer service experiences
Location / Contact
- Address: 5070 Richmond Ave., Houston, TX 77056, United States
- Phone:+1 713-963-9644
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.0-star.
This business has 120 reviews.
The address is: 5070 Richmond Ave., Houston, TX 77056, United States .
The contact number is +1 713-963-9644
This service is listed under Gym .
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NayariNG
1 year ago
Laura who does Body Pump, Yoga, Body Combat is amazing! I love going to her classes, she’s so sweet, friendly and always has a great energy. Overall, I like this location, I haven’t had any issues, it’s clean and staff is very friendly.
Faye Johnson
1 year ago
This facility is very understaffed.Last Saturday at 9am there was a man sleeping in the gym used for classes. He started cursing at us. There was only one employee available and no security. That one employee had to abandon the front desk to ask the drunk man to leave. On another occasion 3 weeks, the women's rest room was filthy with overflowing toilets and paper all over the floor. Only one male staff member was on site.The staff is efficient and polite. The instructors are excellent.The cleanliness is variable.
dadrian morgan
1 year ago
This place is disgusting and the equipment rarely works. the dressing room, the pool area, and the gym floors are horrible while the employees/managers stand around at the cash stand doing nothing. Stay clear of this living/breathing “staff infection!”
Ina Fitqueen
1 year ago
Great experience overall. Some of the leg press machines are a bit squeaky but everything is awesome. Definitely considering it as my second gym. #gymratlife
professorbd23
1 year ago
This is my favorite gym! The manager is very friendly and listens to customer concerns! The staff often greets gym goings immediately upon arrival!
Gary
1 year ago
Good value but since Covid they've been closing some of the gyms as early as 8:00 Saturday, Sunday and 9:00 on Fridays. Some of the gyms do stay open 24 hours but not all of them.
Fawntavia Sallie
1 year ago
I signed up for a three pass just to see how the Environment is. Once I entered the facility I was told they do not accept 3 day passes due to their level of traffic. This left me distraught about the club entirely. Thanks for showing up me upfront.
Wali Syed Qadri
1 year ago
Very nice mid-level gym it has his branches all over United States, it has a lot of workout machines pool steam room suhana has packages like Zumba classes and yoga,they close down some of their branches because of covid. Obviously reopen the one they close in sugar Land cuz that was closest to my house
E
1 year ago
The filth of the Sauna and pool area is absolutely unacceptable. It’s layered in dirt and stagnant water. It literally has not been cleaned in weeks. Other reviews have noted this. I am ending my membership because of this issue.
Andre Shaw
1 year ago
This is the worst run gym I’ve worked out in in a long time. The trash can is ful. The trash is on the floor that’s disgusting . The mens bathroom isn’t working that’s ridiculous. The spa is constantly not working. If we pay yearly dues what is that money going to?