Planet Fitness

Always clean. I have never had an issue getting to use the piece of equipment I'm looking for. I am usually there earlier than most people. I get there about 4:30 p.m. and typically done by 5:30. Staff is always very friendly and I really enjoy working out at this facility!!!! Thanks for keeping a clean friendly environment for us!!

I have always used the one on 38th and thought I'd give this one a try after reading the reviews. I think I might've went at a busy time and didn't enjoy as much. It's bad enough there wasn't much space to move around but there was a class in there that took over the little space we had to share. On top of it, they would sit on the machines on occasional breaks not allowing others to complete their workout routines. Like I said, probably just went at a wrong time but I'm going back to 38th.

I have been to most PF gyms from Montana down to Missouri, over to Atlanta and up to Michigan. This gym is dirty. The staff was actively cleaning the whole time I was there, but some equipment was beyond rag cleanup. I guess I'm spoiled at the Burlingto , WI PF.... Shower was disgusting - PF, please save this gym!

The staff is not trained well. I was here for four times to get the membership for one of my mentally challenged clients. As he needs to lose 60-70 pounds bkz of his health issues. As my client gets money from the state in his debit card as he only works 3-4 hours a week. So he doesn't have enough money. So, it took him to save $50 for 3-4 months. Well, long story short, when finally we gave his bank account number and routing number to two different receptions. They said, they accept only the main banks like PNC, chase etc. I said, you need money and there's money in the card and you will get $10 monthly. If you don't get then keep the $40 deposit and cancel the membership but no they said, the rule is a rule. Well finally I had to go to YMCA. A good business needs to find out the best way to give the possibly best service to its customers and keep the pace with time bkz the business world is changing so fast for example Uber/Lyft put the regular taxi industry out of business same as airbnb and TURO. Just a suggestion.

The minute I found out there are zero weight scales in this gym I realized I joined the wrong gym. Knowing and keeping track of your weight should be a very simple amenity for a gym not one that has to be taken away to assume everyone is afraid of tracking. Do not join this gym if you care about a gym that doesn't think you have a phobia of your own body.

I had never had any issues with Planet Fitness—until I needed to cancel my membership. I signed up for the membership online and assumed I would be able to cancel online just as easily. I then find out that the only two ways to cancel the membership is either in person or by sending them a letter, only to have them turn around and call you to confirm cancellation. You cannot cancel online or over the phone which is completely outrageous to me. I don't even remember the last time I sent a snail mail letter. On top of that, I moved states and am in the middle of traveling for business, so am incapable of coming in to cancel in person. This has got to be one of the most unnecessarily complicated processes I've experienced when cancelling a membership.*Edit* Upon posting this review, the club manager, John personally reached out to me to help me with my problem. I truly appreciate his willingness to work with me after we had issues getting in contact for a couple weeks. He reiterated to me that it is not common policy and reminded me that in the future, I would have to go through Planet Fitness' cancellation policy. So, if you do happen to need to cancel your membership, do know that you can only cancel your membership in person or through direct mail.

I've heard that some gyms are scams, but I have witnessed that Planet Fitness really is a scam. The people will rob you blind, by taking money they don't deserve!! Me and a friend canceled our memberships, and the staff are telling us that we didn't. They continue to take money out of our account, how could anyone do such a thing. Don't trust this gym, it's not worth it.*Below is from a previous post, she's absolutely right about this!!*Sure...it's $10 a month AFTER you pay the $39 annual fee. The annual fee is due in Feb. Today is Oct. Pay $39 today and then pay again in just 4 months!And...you required to provide your bank account info for that money to be automatically deducted. So, you have to CANCEL your membership if you don't want to pay that month. And if you want to come back the next month, you have to pay $39 again.How is that "no contract"? Liars. LA Fitness may cost more per month, but they are up front with everything and have better amenities to offer. I will not support scamming companies. Nothing but a bunch of double - speak.

I am very new to gym membership. I have been very pleasantly surprised. There is plenty of space and enough machines that you can go, workout, and not really have to interact with people unless you want to. The place is very clean and all of the staff have been wonderful.

I used to work out a lot, but now I have knee problems and worry about making things worse. So about a month ago I decided to join and get back into exercising gradually. I started off with several classes with their new trainer, Kayla. Kayla's a great trainer. She's very encouraging. She set up a workout plan that fits my current needs, and she's very approachable when I have questions or need advice.I also really like this location because it's more spacious than some gyms; it's not hard to move around from station to station. I appreciate the fact that's it's a judgment-free zone because I sometimes feel self-conscious but then I realize that everyone's focused on their own workout and mostly being polite and friendly and staying out of each other's way. Also, everything is kept clean and in good condition.Overall, it's been great for my confidence, and it's been surprisingly easy to get back into the workout habit. I think it's a bargain, and I definitely recommend it!

I haven't been going here very long but so far the experience has been very good. I have gone many times at different hours and there is always enough equipment for everyone. The staff is friendly and the facility is clean. With the black card I have, my wife gets to join me for the one price as my guest, which is helpful. I don't plan on changing gyms unless I get to the point where I can afford to go to one with a pool, the only thing I wish planet fitness offered, but for the price I understand why they can't.