24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
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Rick Masters
8 months ago
Definitely busy but a great place to workout. Just have to be flexible with the order of your routine. I wish there was a location in Palm Springs to reduce my travel time but still worth the trip
michelle prescott
9 months ago
I enjoy working out there. Just joined again.
Natasha Helbock
9 months ago
Anytime someone leaves a review complaining about 24 hour fitness not being open 24 hours the owner replies that OTHER locations have returned to those hours, how is that helpful to our location??? Are we supposed to travel two hours to that location? Be for real and put some action into that plan. 24 hours fitness in Indio is turning into a EOS tuna can. The staff is unfriendly and stand-off ish, they let people record in large populated areas, and the sauna has been down for over a week.Get it together. This used to be a great gym.
Fern A
10 months ago
WIsh it was actually 24 hr 😩😩 don’t leave anything of value in the parking lot it’s known to have break-ins …
Shaniece Degazon
10 months ago
Some of the equipment is broken but huge free parking lot. They got a big space and pool and sauna available. Decent gym with good hours.
Erlindo Ramos
10 months ago
I like this 24 hour fitness cause there cleaning crew are always working hard to keep it clean inside, all the equipment is functional. Outside of the gym could use some cleaning, Freindly staff .
PLATINUMHITS12
11 months ago
Not even 24 hours
Brenda Garza
11 months ago
Very nice 🙂👍 clean and professional …
Natural Mission
11 months ago
Not 24 hours. Gyms answer of “hey your other nearest gym an hour away might be 24 hours” is silly.
Dennis Kneeppel
11 months ago
Generally a good gym. Friendly staff, usually busy, pretty much on par with other 24 Hour Fitness Clubs that I go to (Bay Area). I would rate it higher except that they have major issues with their air conditioning system. The staff claims that it works as designed and has issues when it is humid or rainy in the desert. This is not OK. I was there yesterday, mid-day. The place was like a sauna. In fact, when leaving, it was actually cooler outside - where it was 93 degrees. Unacceptable. Come on guys - you can do better for your members. Heat in the desert while exercising can be a killer.