24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Kathy Mccann
8 years ago
Didn't bother going there sounds terrible they need to clean up their act again courage people to come
Thad Degroot
8 years ago
Use the free weights if something is broken..The gym is huge..TRX and Kettle bell are not restricted like at other gyms..clean locker room..(mens)..nice members.
Enrique mayers
8 years ago
Is not an honorable club, do not follow corporate guidelines I have been to this club previously a lot of the machines were broken missing equipment so I came back with a guess pass to try the equipment to see if I would like to set up a membership they would not honor the guest pass and made me pay to use the gym if I didn't have weight cuts I would NEVER use this gym again worst 24 hour fitness in southern ca
Jeremy Waitman
8 years ago
Rarely do I write a review, but when the entire shower/locker room reeks of the pungent smell of mold, that is my cue. As many other users have commented, this place is relatively new and management has let the place go. The condition of the equipment is also sub-par. Unfortunately use of this gym is by default.
Gardenia Marquez
8 years ago
3 staff members gave me excuses and could not follow protocol when member creates hazardous environment for other members in the sauna. They were too lazy to clean up the hazardous waste or close the sauna until it was disinfected. Nasty, gross, dirty, and filthy environment. The staff dropped the ball and gives me the impression that they dont care when members complain. This was a hazardous situation for everyone using the sauna!
Monique Dietrich
9 years ago
I love it here, I don't think any other gym compares.
Isela chapa
9 years ago
It could be a nice gym... it has the potential, but unfortunately they neglect the up- keeping and the repairs. The steam room and sauna are stinky all of the time,the lights falling off from inside both sauna and steam rooms, or are just taken off not to replace, the drinking fountains are broken and never repaired.... and so on.... they could hire a custodian and clean the gym and the equipment once in a while. I could go on and on, on the repairs, but I guess many members know that already. I am thinking of leaving to another gym because of that reason.
Zero Dean
9 years ago
It's a nice enough space, but I've never been to a gym where more equipment was either not functioning correctly or was "out of order". So much so that I'm leaving a review about it. This place could be great if more than 80 percent of the cardio and weigh machines worked.
lacee lanai lanier
9 years ago
This gym is only 5 years old. It is horribly run down. Stationary bikes that are half broken, steam room filthy 3 lights, sauna stinky and dirty. People go into the steam room and sauna will fully clothed people,e smelly shoes and work out attire. Pool was closed for the annual cleaning and repair a week ago, scum on inside pool tile (black) The floor has many broken pieces of equipment form many months, not repaired. Shower area dirty, shower doors taken off, hair and trash in shower area. HORRIBLE CONDITIONS! This gym is neglected and no repairs or cleaning done. Lots of "trainers" no cleaning crews, sales people do not keep the members compliant with the gym rules. No air-conditioning in class room, broken during this heat. The steam room frosted door has been scratched putt in parts, people sitting in the jacuzzi and pool wearing street clothes. This place is a shame. Many new gyms opening in the area, many people are leaving the 24 Hour Fitness!
Ormand Deen
10 years ago
I visited this location over Memorial Week/Weekend 2013 visiting CA from out of town and was pleasantly surprised. Anthony Maio (Membership Manager) was very helpful introducing me to the facilities. Much friendlier than the Gold's Gym - Palm Springs, enough for me to make the 30 minute drive over to 24 Hour Fitness. If I am in the area again, I will be sure to return. Thanks again! :-)