24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
rube n
1 year ago
I have been going here for years. I have family and friends that come here to workout regularly. This is a great place. All the staff is helpful and friendly. It’s one of the biggest gyms in the valley and has plenty of equipment. Even on busy hours if you are focused and have a bit of urgency you can get a great hour or more of exercise in.
RYAN patrick
1 year ago
Would love to change this review as soon as possible. I understand the pandemic had a major affect on the gym hours & im willing to compromise. However, I think the gym would be much more beneficial to at least be open consistently 5am-10pm Monday-Sunday ( maybe an earlier close on sunday would be agreeable). This would allow your dedicated customers, who are creatures of habit, to stay consistent.
Nico D
1 year ago
Big and spacious gym but needs more maintenance. Restrooms sauna and workout area are often dirty and in need of cleanig. Due to the hours still being restricted and gym not being 24 hours it often gets overcrowded. Strongly believe 24 hour fitness should be open 24 hours.
Garrett
1 year ago
This gym is packed with so many different machines and various exercise equipment. I’m satisfied with the amenities and the professional staff who always greet everyone. I had a chance to train with Joel the master trainer and he is excellent and well skilled. I wish this gym was a little closer but I’d rather go here than to the pf near me. I noticed that the people who workout here are pretty good about wiping everything down after too. The only con is I wish they stayed open later!
Daryl Hubbell
2 years ago
1 star for the customer service
Suzy-Q Travels
2 years ago
When will it be 24 hours again?
Heather Arsenault
2 years ago
First time there and loved it!
Yazzy R.
2 years ago
I like that is not too crowded and everyone is wearing masks 🤍 …
Ted Williams
2 years ago
I was visiting out in the area July 31st to be exact stopped in to get a workout, Best 24hr fitness I have been in!!clean all new great equipment, the staff was very helpful, telling me where specifically the section I wanted to workout at,When I'm out that way again, I will stop in again!!Great Gym!
Jackson Stewart
2 years ago
It's great! I signed up for a year, and you would think they would give you some swag. Like a 24 hr fitness towel, water bottle... something. But I digress. They should change the name. The gym isn't 24 hrs.