24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
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Esteban Bautista
1 year ago
Clean facilities, nice amenities, and lots of different equipment and classes available
Juan Valenzuela
1 year ago
When is this 24 hours going to being 24 hours? It's the summer. There isn't much to do. Now the gym is 16 hours some days. 14 hours other days 15 hours another day. This is getting annoying. Some people work schedules don't add up with these hours of operation. You guys need to get used for not changing your name to. I don't know how to make my mind up.
Justin Westmoreland
1 year ago
It's not 24 hour fitness it's 17 hour fitness.
Marshall Beichner
1 year ago
This company commits fraudulent actions related to billing and I am appalled by their lack of customer service.
Joseph Smith
1 year ago
More like 17 hour fitness... what a joke...The limited hours is forcing more people to work out at the same time. We're supposed to spread out because of covid19 and this place is getting too crowded. Please go back to 24 hours...
Hello Everyone
1 year ago
Is there a timeline for when this place will return to being 24 hours? Driving an hour+ away for the next closest actual 24 hour gym is such an unfunny joke...it used to be open till 10p on weekends, then 9pm now 8p. Please be serious...
Jose Mancillas
1 year ago
Live up to your name, and be open 24hrs. As I read other reviews it comes up frequently about your hours of operation. There are some people who dont have the time to make it during those hours, and if they do it feels rushed. Staying fit is not 17 hours a day only.
Cameron Murtierrez
1 year ago
More like 17 hour fitness.You guys should most definitely be open 24 hours. What about people on night shift or people who need something 24 hours? Your name is 24 hour fitness. Other facilities have full 24 hours . Pay an employee or two & keep good on your name!
J Roundfield
1 year ago
I love having a 24 Hour Fitness membership because it allows me to maintain and/or obtain my fitness goals regardless of the time of day or night because I can tailor my gym schedule around my busy daily schedule.I've been to this location before, amazing equipment, friendly staff, well maintained gym, organized clean, inside and out.I was even impressed by a selection of some of the machines inside. Great variety and all-around amazing place for anyone of any fitness caliber to pursue and achieve their fitness vision and become the best version of themselves mentally and physically. I would say it is a diamond in the desert. Great place!I love the fantasy of being able to travel to another state, city, or region and having a 24 Hour Fitness there that I can go to and achieve my goals.Of course, this is only a fantasy.Why does a gym boldly display the name '24 Hour Fitness' and is NOT 24 Hours of fitness.I was simply baffled and perplexed but at the same time equally impressed by the dichotomy of such a situation. Incredible.
b
1 year ago
this place really needs to invest in more squat racks